Smithtown Toyota

I was compelled to buy a new car after the flooding from Superstorm Sandy destroyed my home and auto. A resident of Freeport, I initially searched in my local area, where, regrettably, all the salesmen I en Superstorm Sandy destroyed my home and auto. A resident of Freeport, I initially searched in my local area, where, regrettably, all the salesmen I encountered personified some of the worst stereotypes. Several actually told me to take a deal (for something on the lot at its listed price) or leave it since need in the aftermath of the catastrophe outweighed demand, apparently leaving dealerships with the leverage to exploit a bad situation. On my Mom's recommendation, I called Smithtown Toyota. I was connected with Tim Payton, who made my purchase experience a pure delight, a reflection of his charming personality. If I realize that putting his clients at ease and making everyone feel special should be part of his job, my previous encounters made me even more thankful that he treated me with such friendly consideration. Knowledgeable, thorough, quick and proficient, Tim provided exemplary individualized attention within the full complement of resources of an industry leader Tim made the business of purchasing my new car under duress a pleasure. With transportation an obvious issue, we conducted the entire transaction by phone, fax and email. I wanted a Blue Ribbon Prius V III, and, although Smithtown did not have one in stock, he assured me that he would get me the model, color and package I wanted within a couple days at a fair price; and he delivered on his word. We did not meet until I picked up the car, and he was every bit the gentleman I had perceived. This was the easiest car transaction I have ever negotiated. I am excited to have a car again -- one that I really want...and NEED. Beyond the appeal of his good humor, the personal and professional integrity reflected in the quality of Tim's customer service is a characeristic that will retain and build clientele. Thank you so much. More

The dealership was a pleasant surprise and all buying experience was excellent. I have requested online quotes from 4 dealerships and Smithtown Toyota was the only one that didn't try to play any games a experience was excellent. I have requested online quotes from 4 dealerships and Smithtown Toyota was the only one that didn't try to play any games and gave a reasonable quote. All people with whom I interacted were excellent - Liz Skiba (handled my internet inquiry and answered all questions prior to the visit to the dealership), Lou Bilous (a sales representative at the dealership), and Mitch (financial manager). Lou was very straightforward, knowledgeable about the car, didn't try to make things up, no BS whatsoever. He spent a lot of time with us, even after the sale was done, explaining the car features and setting us up. Regarding the price, the dealership is also good - right off the bat they offered a fair price. It was still more than I was ready to pay, but not by much. Since I was flexible about car color and options, they could meet my price. I think, at a hard sell dealership, I could have negotiated the price a few dollars lower, but it's just not worth it - anyhow, the price we've got was good and stress free purchasing experience was even better. More

Mr. Lou Bilous was excellent at helping us pick out our new Tacoma Pick Up Truck. He is extremely knowledged with products and was also understanding of our personal needs as a customer. He helped in every new Tacoma Pick Up Truck. He is extremely knowledged with products and was also understanding of our personal needs as a customer. He helped in every way but never made us feel pressure . Great experience with a great sales person.Also hte personal touch we received from the service group was just outstanding.Ken Sheridan assisted in the prep of the vehicle and although the shop was very busy he made sure we were completely satisfied with the condition of the truck before we drove off the lot. Great job . This dealer is very lucky to have you two gentlemen on their team.. More

Have been buying cars from Lou for many years. So have all my friends and relatives!! In short, Lou is the best. Gives his customers the "Bottom Line". We drove 60 miles to buy a car from Lou. Yes, I all my friends and relatives!! In short, Lou is the best. Gives his customers the "Bottom Line". We drove 60 miles to buy a car from Lou. Yes, I would drive more!!!! Louie makes buying a new car easy. I guarantee, once a customer, always a customer. More

Lou Bilouis made our two car purchase a no problem situation. Price was fair and the whole experience was a no stress situation. A+ ALL THE WAY!! situation. Price was fair and the whole experience was a no stress situation. A+ ALL THE WAY!! More

We found Mike Simeone to be terrific. This was our second purchase within the last 7 months and Mike was the main reason we returned purchase within the last 7 months and Mike was the main reason we returned More

Lou made my car buying decision very easy. He was friendly and responsive to all my questions and demands. He made the new car buying process painless. He was very well educated on the features of friendly and responsive to all my questions and demands. He made the new car buying process painless. He was very well educated on the features of my new car. I will definitely look to Lou on my next car purchase. More

I came into the Smithtown Toyota dealership after visiting other Toyota dealerships. The other dealerships were a big turn off for me because I dislike the salesmen that either look down at people o visiting other Toyota dealerships. The other dealerships were a big turn off for me because I dislike the salesmen that either look down at people or are too pushy! Both of those are a big turn off for me. My experience with Mr. Lou Bilous was different. He was very knowledgeable, polite, kind, and very willing to work with us without being pushy. I knew that night that I was going to buy my new car from Smithtown Toyota. Mr. Bilous helped us in explaining the new technology of how it is used, and we left very confident that we knew what we were doing. My wife and I highly recommend Mr. Bilous and Smithtown Toyota to anyone who is in the market of purchasing a new car. I give a ***** rating to Mr. Bilous and Smithtown Toyota. More

Thanks to Hurricane Sandy I just purchased 2 new cars from Smithtown Toyota. These would be my 3rd and 4th car from this dealership. I have dealt with Guy Albergo and the staff at Toyota and have always from Smithtown Toyota. These would be my 3rd and 4th car from this dealership. I have dealt with Guy Albergo and the staff at Toyota and have always been extremely pleased with their knowledge and professionalism. I had the pleasure of dealing with Lou Bilous this time, and he was no different. By the time we were done I felt like I could sell the Prius and Camry after Lou showed my wife and I all the features in these cars. Excellent salesman who I would highly recommend to anyone looking to buy a Toyota. More

Lou was friendly, helpful, knowledgeable and very professional. He showed my wife and I all the features of the Prius II, inside and out. He was never high-pressured and always polite. I consider the professional. He showed my wife and I all the features of the Prius II, inside and out. He was never high-pressured and always polite. I consider the price I paid to be very fair. I couldn't ask for anything more and would gladly recommend the Smithtown dealership, and specifically, Lou without reservation. More