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Smithtown Toyota

Smithtown, NY

4.8
1,142 Reviews
Smithtown Toyota has been family owned and operated for over 30 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 E Jericho Turnpike

Smithtown, NY

11787

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Showing 1,142 reviews

November 09, 2024

You won’t find a more knowledgeable Toyota salesman than Mike Bourne. In addition he is professional, congenial, patient and sincere in understanding what you want. We felt no pressure to purchase and Mike More

by David
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2024

We have purchased 3 cars in Smithtown Toyota. We are very happy with our choice of this dealership and their representatives. Unfortunately, our go to guys have left to some other places but we More

by jucha71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larisa Racenis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kaznocha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that your experience at Smithtown Toyota with Louis, Greg, and Rocky was exceptional. It's great to know that they went above and beyond to help you secure your new cars. We truly appreciate your support and are grateful that you’ll be referring others to us. We look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 25, 2024

Big Mike Bourne is a professional and truly friendly and concerned sales rep . He keeps you up to date on the progress of the vehicle you ordered and the pickup process is quick and easy . Mile is well More

by cjchrist
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2024 -

Smithtown Toyota responded

Thank you for your fantastic review! We truly appreciate your kind words about Big Mike and Rocky at Smithtown Toyota. It’s great to hear that you had a smooth experience with your vehicle order and pickup process. We strive to keep our customers informed and make financing easy. We look forward to seeing you again for your next visit! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 24, 2024

A wonderful experience at Smithtown Toyota. The salesman, Greg Wire, changed our negative opinion of car salesmen. He was thorough & clear with all information & helped us to easily get throu More

by jomom6234
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Wire
Oct 25, 2024 -

Smithtown Toyota responded

Thank you so much for your wonderful review! We're thrilled to hear that you had such a positive experience at Smithtown Toyota with Greg and Rocky. It's great to know that their thoroughness and knowledge made your car buying process worry-free. We appreciate your feedback and look forward to serving you again in the future! Enjoy your new vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 20, 2024

Outstanding service, they are not pushy or forceful with add ons. They are super transparent throughout the entire process and you can really tell they care about their customers. More

by DL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Bourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Smithtown Toyota responded

Thank you for your kind words! I am thrilled to hear that you had an outstanding experience at Smithtown Toyota. Our team strives to provide transparent and caring service without any pressure. I appreciate your feedback and hope to see you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 18, 2024

I have had the pleasure of working with this dealer and salesman, Lou, twice. Most recently was 2 weeks ago with the purchase of a Rav4 Hybrid. I made 1 phone call to Lou to enquire about a particular mo More

by Jess L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Smithtown Toyota responded

Thank you, Jess, for your wonderful review! We're thrilled to hear about your experience with Lou and the successful purchase of your RAV4 Hybrid. It's great to know that Lou's professionalism and knowledge, along with Diego's efforts in securing a fantastic rate, made your buying process seamless. We appreciate your kind words and recommendation. We look forward to welcoming you back to Smithtown Toyota for any of your future automotive needs! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 15, 2024

I recently purchased a vehicle while living out of state through Louis Bilous at Toyota of Smithtown and I cannot recommend him highly enough. From the very first interaction, he was incredibly helpful, pro More

by dilgerriley22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Smithtown Toyota responded

Thank you so much for your wonderful review! We greatly appreciate your kind words about Louis and are thrilled to hear that he made your out-of-state vehicle purchase such a positive experience. At Smithtown Toyota, we strive to provide exceptional customer service, and it's fantastic to know that Louis went above and beyond to ensure everything was smooth and seamless for you. We hope you enjoy your new vehicle and look forward to welcoming you back in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

October 12, 2024

Tom was great! He had everything prepared for the car and kept my son entertained More

by freddy.davis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
Oct 15, 2024 -

Smithtown Toyota responded

Thank you, Freddy, for your wonderful review! We're thrilled to hear that Tom provided exceptional service and kept your son entertained during your visit. At Smithtown Toyota, we strive to make each experience enjoyable for our customers and their families. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 29, 2024

Louis M. Bilous was able to locate the exact Toyota I was looking for. He worked with me diligently throughout the process. Even after the sale was complete h More

by IsaacJPT
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Smithtown Toyota responded

Thank you, Isaac, for your wonderful review! We're thrilled to hear that you found the exact Toyota you were looking for and that Louis was able to assist you so diligently throughout the process. It's great to know that you felt no pressure and were happy with your purchase. We truly appreciate your recommendation and look forward to seeing you again at Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

September 24, 2024

Lou Bilous was very helpful and professional on the purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience. More

by rigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2024 -

Smithtown Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Lou provided you with such helpful and professional service during your purchase of the new 2024 Toyota. Your recommendation to family and friends means a lot to us. We look forward to assisting you again at Smithtown Toyota in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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