Smithtown Toyota

I went to Smithtown Toyota to purchase a new Camry. This was my first experience at a car dealership where the entire purchasing process was stress free. Tim Payton, my salesperson, was easy to talk to, tre was my first experience at a car dealership where the entire purchasing process was stress free. Tim Payton, my salesperson, was easy to talk to, treated me with respect and never tried to talk me into anything I didn't want. He told me about some of the options Toyota offered but I told him that I just wanted the car the way it came. His answer to me was, "That's fine". He then gave me a price which I found to be good based on the research I did previously. After we came back from the test drive I gave him a deposit. I can't leave Mitch Sirota out of this process. Mitch handled all of the finances. He explained everything to me clearly and I left his office knowing where every cent was going. He, like Tim, was very easy to talk to. If I hear of anyone who wants to purchase of lease a Toyota I will have no hesitation recommending Smithtown Toyota for the car and Tim Payton as their salesperson. More

I've been considering a new car for about 3 years (mine is 13 years old). Recently, I stepped up the process, and visited many dealers for the various brands. As I narrowed in on the Toyota Sienna, (mine is 13 years old). Recently, I stepped up the process, and visited many dealers for the various brands. As I narrowed in on the Toyota Sienna, I did the online research, so I knew about what my car of choice should be selling for. I was about ready to purchase a car at another dealership, but figured I'd stop at Smithtown Toyota to get one more price to be used for bargaining. Sean Dietz made it so easy for me to purchase my new car, right then and there. No pressure at all, just helpful information, offered in a friendly and courteous way, and a better price than I thought I'd find. I couldn't find a reason not to buy. With help from Sean and Mitch Serota, the business manager, I drove my spotless new car home that day. As far as making a new car purchase a pleasant experience, Smithtown Toyota has nailed it. Thank you, Sean and Mitch, and anyone else who was involved behind the scenes. More

Usman did an excellent job understanding what I was looking for in type of vehicle and price. He provided honest assessments of the. Ethic less on hand and the competitors I was considering to purchase looking for in type of vehicle and price. He provided honest assessments of the. Ethic less on hand and the competitors I was considering to purchase. In the end he provided a good price on the car I was interested in. More

I could have purchased my Toyota Sienna from any other dealer and i have visited several of them in the area. After receiving very disappointing service from them, I looked up online other dealers. I call dealer and i have visited several of them in the area. After receiving very disappointing service from them, I looked up online other dealers. I called Smithtown Toyota first and they invited me in for a visit. I had preset appointment with Lou and arrived very agitated from my previous experiences. Lou greeted me and my family with smile. He worked in such a professional and proficient manner that within next 30 minutes the deal was closed. It was an amazing no hassle no pressure sale. But the real surprise came after the deal was closed and we received our car. Usually in our previous experiences, they would hand you the car and the sales person nowhere in sight to be seen. But Lou came out with us to the car and spent almost one hour going over all the manuals and all the features that car carried. He also answered my children's questions with a great deal of patience. As we drove off the dealership " wow ! " came to our mind. What an amazing experience ! Lou as long as you are salesman you've got yourself lifetime customers ! More

I have been a customer of Smithtown Toyota since 1999. Every single time that I have visited this particular dealership, I have gotten exceptional service from one and all. In this regard, I would particu Every single time that I have visited this particular dealership, I have gotten exceptional service from one and all. In this regard, I would particularly like to mention Mr. Guy Albergo and Mr. Paul Varandas for taking great care of me and my vehicles. Guy and Paul were just wonderful to work with. The service department of this dealership is equally good. I strongly believe that Smithtown Toyota deserves the rating that I am giving. I am extremely pleased with my experiences at Smithtown Toyota. I will definitely be coming back to Smithtown Toyota. More

LOU BILOUS WAS VERY KIND AND COURTEOUS, HE PATIENTLY EXPLAINED EVERYTHING TO US, FOR EXAMPLE HE WAS VERY THOROUGH EXPLAINING SO MANY OF THE CAR FEATURES AT THE MOMENT OF DELIVERY. OVERALL THE WHOLE PROC EXPLAINED EVERYTHING TO US, FOR EXAMPLE HE WAS VERY THOROUGH EXPLAINING SO MANY OF THE CAR FEATURES AT THE MOMENT OF DELIVERY. OVERALL THE WHOLE PROCESS WAS VERY SMOOTH, AND WE SINCERELY THANK LOU FOR HIS CARE AND ATTENTION TO US (JOB WELL DONE!). THANK YOU!!! More

Told we would be charged for warranty work. Also would be charged for 8 quarts of oil for our Sequoia, when other dealers told us that's more than than our vehicle requires. We left without having any work d charged for 8 quarts of oil for our Sequoia, when other dealers told us that's more than than our vehicle requires. We left without having any work done. Will NOT be back More

I loved the car but Mike D was so honest that he SOLD me on the car. I couldn't be any happier with my entire experience at Toyota... And this was my fifth time purchasing a new car and the most pleasurable on the car. I couldn't be any happier with my entire experience at Toyota... And this was my fifth time purchasing a new car and the most pleasurable! More

Lou Bilous wasvery helpful in selecting which vehicle I purchased,he was very knowledgeable about different models.He was very pleasant and a pleasure to deal with. That is the reason I went back to him fo purchased,he was very knowledgeable about different models.He was very pleasant and a pleasure to deal with. That is the reason I went back to him for my second car. More