Smithtown Toyota

TOTAL SATISFACTION We were contacted in early January by Kerri Cordova, a Client Care Representative after we had visited the Smithtown website. We advised her to contac We were contacted in early January by Kerri Cordova, a Client Care Representative after we had visited the Smithtown website. We advised her to contact us again in March which she did. Kerri asked a few questions relative to our preferences for a used Toyota and then followed thru by arranging a visit to the Used Car showroom with Rich Milano. A short time later we received a telephone call from Rich and we set up a date for test driving two vehicles that met our specs. Upon arriving at the show room, Rich met us, had the ttwo vehicles available for our test and within one hour, we signed the contract for a 2011 Camry which we now call --- our dream car. The entire staff at Smithtown made our visit very comfortable and they followed through with every detail. As we titled this: total satisfaction - it says it all. Frank and Maureen Flood Massapequa Park More

Best Dealership ever used!! We were shopping around for a certified preowned car. We met with Rich and instantly felt comfortable with our service. He was informative and courteo We were shopping around for a certified preowned car. We met with Rich and instantly felt comfortable with our service. He was informative and courteous.... never did we feel pressured or rushed. The cars were well maintained and we were allowed to take our time with the test drive and really get a feel for the car. We then met with Jeff in finance and again... very personable and took his time to explain all about our vehicle and worked with us to find the best options for a payment we could be comfortable with. All the extras that were added were just a bonus!! I would highly recommend using Smithtown Toyota. The service they give confirms the reputation I heard they had!! Wonderful experience!!! More

New Camry Found this dealer's style to be non- pushy, always available, and quite helpful and friendly in person and via phone. I would return to this dealer a Found this dealer's style to be non- pushy, always available, and quite helpful and friendly in person and via phone. I would return to this dealer and dealership in the future. More

Excellent Service I recently bought a new 2014 Highlander. Guy and Chris were excellent! I highly recommend Smithtown Toyota. They are friendly, thorough, honest, and c I recently bought a new 2014 Highlander. Guy and Chris were excellent! I highly recommend Smithtown Toyota. They are friendly, thorough, honest, and couldn't do enough to make my experience easy and positive. Chris helped me test drive 3 different vehicles in one afternoon. He was so thorough and helpful during delivery. he followed up a few days after delivery to see how I liked the car and see if I needed anything else. What a great guy. Hats off to Smithtown Toyota for having such a great team of knowledgeable people. Thanks Guy for all your help and Chris, thanks a million! More

There is a such thing as an honest car dealer My wife and I had been shopping around for a car for months. Our lease was due up soon and we knew we did not want to purchase the car or go anywhere My wife and I had been shopping around for a car for months. Our lease was due up soon and we knew we did not want to purchase the car or go anywhere near those shark infested waters of a dealership we got our lease from. After visiting multiple dealerships and going through an abundance of vehicles we decided to settle on a 2011 Sienna. The problem was finding a good dealer, an honest dealer to which I asked a question: Is there anything such as an honest car dealer anymore? The answer is Yes there is. I was looking around online at Car Gurus and happen to stumble onto a 2011 Sienna I wanted. Problem was I couldn't see the dealer who had the car so I zoomed in on the plate of the car and read it. Smithtown Toyota it read. So I went online and checked the inventory to see if the vehicle was still there. I spoke with my wife and we decided to pay the place a visit. Upon arriving there, the Sienna I was looking for was SOLD, big sign in the windshield...rats! A salesman by the name of Tony Natale came out to greet us, He was very kind and showed us a few other Siennas but none of them were what we wanted. He then showed us a lease return that he had just got in.....perfect mileage, right color, just right! He let me test drive it without hassling us for a copy of our license too. I told him my concerns and asked him would the car be inspected and he assured me it would. Then we discussed some numbers, he gave me a great price and never deviated from it even all the way to the finance office. Once we over at finance we met Stacy Meehan who handled all of our paper work and the numbers we got including tax, title and the whole nine yards were excellent. We even bought an extended warranty but Stacy never tried to push it on us. There were no surprise charges in our paperwork, everything was explained to us, we never ONCE felt like we were being rushed...like you get that feeling..sign here and here and here..Ugh..I hate that. Stacy made use feel very comfortable. Once the papers were signed Tony showed us the features of the car and in the end, we were very pleased with the service. The entire staff was kind and welcoming. It’s not one of those fake things either dealerships try to do to you just to get your money either. Smithtown Toyota is truly the real deal. Thanks Tony, Stacy, Greg, and Cecily. More

I've purchased and leased many, many cars in the past, and even though there were dealers much closer to where I live, I specifically chose Smithtown Toyota over the "others" because of it's persona past, and even though there were dealers much closer to where I live, I specifically chose Smithtown Toyota over the "others" because of it's personal ownership and felt dealing with the staff during and after purchasing would be a better experience, I wasn't wrong. More

lou bilous made our visit at toyota very enjoyable.he is lou bilous made our visit at toyota very enjoyable.he is knowledgeable ,he explain everything we need to know about our new car,he is such a gentlema lou bilous made our visit at toyota very enjoyable.he is knowledgeable ,he explain everything we need to know about our new car,he is such a gentleman.because of him we will return to smith town toyota and also recommend it to all our friends. More

I bought 2014 Sienna AWD from Lou Bilous this past weekend. He was resourceful in finding the specific type, color and option loaded car in a hurry. He followed up often to assure timing of arrival, weekend. He was resourceful in finding the specific type, color and option loaded car in a hurry. He followed up often to assure timing of arrival, price and pick up time which were critical for me. On the day of pick up, I left the dealer without my registration sticker on the window. The dealer closed a few minutes later. I called Lou on his cell. He delivered the registration to me on his way home from work.. Now that is service. This is my first dealing with Smithtown Toyota and Lou Billous. He made it very easy and seamless. I will definitely go back to Lou in the future. More

I was in the market for a highlander or rav-4. I new I needed a large SUV. I began shopping and inquired about both vehicles. Some salesman where great and some didn't go the extra mile to sell me on the needed a large SUV. I began shopping and inquired about both vehicles. Some salesman where great and some didn't go the extra mile to sell me on the differences in vehicle not only size. I called Smithtown Toyota spoke with a nice person who insured he would show me the differences in vehicle awd vs 4wd and gas mileage as well as safety features for my grand kids in with second and third row. I had a great experience and went with a 2012 highlander with 22,000 miles on it. After my second visit I bought the truck. I was very happy at delivery that he went on another test drive to make sure I was ok driving. He handled everything with my Bluetooth contact for work, very important for a care taker. I would highly recommend Smithtown Toyota , and surely ask for Louis.D in Certified used car sales. Thank you Lou. More