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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
May 03, 2015
Smithtown Toyota is a pleasure to deal with! Just leased my third RAV 4 from Smithtown Toyota. The employees at this dealership are professional and have made every transaction run smoothly from Just leased my third RAV 4 from Smithtown Toyota. The employees at this dealership are professional and have made every transaction run smoothly from start to finish. More
by Kay W.
Employees Worked With
Mitch Sirota, Paul Varandas
April 29, 2015
Wonderful experience. I had a wonderful experience at Smithtown Toyota. Chris M. was my sales representative and he was great. He was honest, sincere, definately knows hi I had a wonderful experience at Smithtown Toyota. Chris M. was my sales representative and he was great. He was honest, sincere, definately knows his cars. I would highly recommend him as a sales representative. More
by babs
Employees Worked With
Chris M.
April 29, 2015
outstanding! We had a very pleasant experience at Smithtown Toyota. Louis Bilous, our sales representative, was very professional and extremely informative. He h We had a very pleasant experience at Smithtown Toyota. Louis Bilous, our sales representative, was very professional and extremely informative. He helped to make our decision an easy one. We were also impressed by the manager, Mark Schwartz and the business manager, Mitch Sirota. Everyone was helpful and made us comfortable with our purchase. I highly recommend this dealership. More
by HC
April 22, 2015
very easy! Just leased my 5th toyota from Smithtown Toyota. Every time I do it the process becomes smoother and smoother. Everyone is so respectful and nice. Just leased my 5th toyota from Smithtown Toyota. Every time I do it the process becomes smoother and smoother. Everyone is so respectful and nice. Thank you to Stacy M and salesperson Lou Bilous! Lou, you are the best! More
by barbara11
March 13, 2015
Great experience! My husband and I move to long island recently and decided to purchase two Toyotas for transportation. Richard is very professional and helped us in ev My husband and I move to long island recently and decided to purchase two Toyotas for transportation. Richard is very professional and helped us in every aspect about our purchasing at Toyota Smithtown. He made the whole process go smoothly, including but not limited to helping us to get plates, loans, insurance, etc. For example, when I wanted to add a reversing sonar system to my car, he found the color of the system is black, while my new car is white, so when I got my car, the sonar system on back of the car had been painted white already! Thank you Richard. More
by cxx
Employees Worked With
Rich Milano
February 25, 2015
Our 11th and 12th Toyotas My wife and I recently bought/leased our eleventh and twelfth Toyotas from Smithtown Toyota. Suffice it to say they have been treating us well for us My wife and I recently bought/leased our eleventh and twelfth Toyotas from Smithtown Toyota. Suffice it to say they have been treating us well for us to keep returning to them for our new cars. These are the sixth Toyotas we purchased from our salesman, Paul Varandas, and we're supported during the process by business manager, Stacy Meehan. They have always treated us well, never exerted pressure on us in any way. We have always done our homework before going in to the showroom, so we know what a good deal looks like. And we have always been able able to get the price we wanted without constant haggling. Needless to say we have found Toyota cars to be excellent ones, but we can add that Smithtown is an excellent dealer for us. More
by Pauljc4001
Employees Worked With
Stacy Meehan, Paul Varandas
February 22, 2015
Purchase 2015 tacoma double cab/TRD sport package Would recommend,anyone who's looking for a Toyota to see Louis Bilous.Dealership is a no pressure atmosphere,none of the running back and forth to sal Would recommend,anyone who's looking for a Toyota to see Louis Bilous.Dealership is a no pressure atmosphere,none of the running back and forth to sales managers.This was the best experience i have had in buying a new vehicle and this was not my first purchase. More
by marc
February 12, 2015
Great Salesman My salesman Lou Bilous made the whole sale very easy. He was also very thorough with explaining everything to me. Overall a very good shopping experie My salesman Lou Bilous made the whole sale very easy. He was also very thorough with explaining everything to me. Overall a very good shopping experience. More
by mike
Employees Worked With
February 10, 2015
Go see Bob Bob at Smithtown Toyota was great. Only issue I had was cancelling the extended warranty, but after some awkward back and forth with the finance manag Bob at Smithtown Toyota was great. Only issue I had was cancelling the extended warranty, but after some awkward back and forth with the finance manager it was taken care of. Overall, happy and would recommend. More
by Dyingdevil87
Employees Worked With
Bob Schrader
February 09, 2015
Thorough and Quick! Everyone at Smithtown Toyota is attentive and knowledgeable. After a brief discussion about our automobile needs, wishes, and our financial situati Everyone at Smithtown Toyota is attentive and knowledgeable. After a brief discussion about our automobile needs, wishes, and our financial situation, Lou Bilous knew exactly what to show us. He did not waste time trying to convince us to look at anything but what was right for us. We never felt any kind of sales pressure; we only felt as if Lou had our best interest in mind. When we picked up the car, Lou gave us a thorough tour of the car and its features. He answered all of our questions patiently and knowledgeably. We truly appreciated his expertise and enthusiasm. My husband and I have always bought Toyotas, and we remain loyal to Toyota. Smithtown Toyota and Lou Bilous are in a class of their own. We highly recommend Smithtown Toyota and Lou Bilous. More
by hedmo
Employees Worked With
