Smithtown Toyota

Great first lease experience This is my first time leasing a car or even dealing with a car dealership in general. I had been to a few different places up and down the dealership This is my first time leasing a car or even dealing with a car dealership in general. I had been to a few different places up and down the dealership strip on Jericho the same day looking at different models but hadn't been overly impressed. I ended up at Toyota when my boyfriend reminded me about the RAV4. The dealership itself is rather small and cramped but not bad. We were soon greeted by Jack and he was incredibly helpful. He went over everything about the car, even stuff I hadn't thought of asking. He made the experience really easy and smooth and after the test drive I was sold. My only downside isn't about John, but about the dealership itself (which was why . They weren't the best at relaying the information. In fact, when they called me to let me know my car was in I was rather surprised because I wasn't informed I'd even been approved. I had to call back twice to figure out where to make payments and such. I also never got the survey they talked about, which is why I'm doing this one. Apparently the finance manager never knew about my trade-in so that was another hurdle when I arrived. I also felt on the day I was picking up my lease that the manager (I'm assuming) who appraised my car spoke down to me because I am a young woman who had her father with her. My dad wanted to see the car since it is my first big purchase on my own, simple as that. There was no need for the fake smiles and fake reassurance. Overall would I recommend Smithtown Toyota to someone else? Yes, but I would direct them straight to Jack. More

Rich es el mejor ! Smithtown Toyota Rich es la persona más indicada para obtener ayuda con. Rich me ayudó mucho en conseguir un coche asequible. Conseguí un usado Toyota Camry 2009 con 5 Rich es la persona más indicada para obtener ayuda con. Rich me ayudó mucho en conseguir un coche asequible. Conseguí un usado Toyota Camry 2009 con 56,000 millas por sólo $11,000. Gracias Smithtown Toyota dado el mejor experiencia de mi vida y gracias por tener un gran empleado, tales como Rich. Para cualquiera que busque un coche bueno y asequible le sugiero que ir a Smithtown Toyota. Él es muy amigable. Gracias muchisimo! More

delivered as promised and on time Leased a 2015 Highlander XLE SUV. Sean and Stacy were both a pleasure to deal with. Vehicle delivered as promised and on time. Transaction was smooth Leased a 2015 Highlander XLE SUV. Sean and Stacy were both a pleasure to deal with. Vehicle delivered as promised and on time. Transaction was smooth with no surprises, also involving a trade-in. I would not hesitate in considering this dealership again in the future. More

Great Service to Drive Away in a New Car Had a great experience with Smithtown Toyota. Our Dealer, Louis Bilous, was fantastic every step of the way. He anticipated my needs with my phone c Had a great experience with Smithtown Toyota. Our Dealer, Louis Bilous, was fantastic every step of the way. He anticipated my needs with my phone call to find a specific vehicle, helped me get the best price for my trade in and walked me through every step of the process up to and including showing me all of the features and tips of my new Toyota! They honored my True Car pricing and helped me find the car I wanted. There was no pressure at any point and everyone was very friendly. Thank you for the great service and the excellent vehicle! More

Used car the easy way After visiting several other dealerships looking for a used car, I had the pleasure of dealing with Smithtown Toyota. From the first phone call, I cou After visiting several other dealerships looking for a used car, I had the pleasure of dealing with Smithtown Toyota. From the first phone call, I could tell that I was dealing with a professional staff. When I met Rich, he showed me several vehicles that fit what I was looking for but I didn't see MY car yet. Over the next few weeks Rich kept in touch providing pictures and info on new inventory. He wasn't ever pushy, he was HELPFUL. I can't say anything bad about the experience, no pressure, great deal and assistance with financing. I would be confident sending my friends or family Smithtown Toyota. Thanks Rich! More

a pleasant experience at toyota smithtown Sean Dietz was very pleasant to deal with and made the experience very easy and hope to deal with him again in the near future. Sean Dietz was very pleasant to deal with and made the experience very easy and hope to deal with him again in the near future. More

Nice Nasty The salesman/finance manger began very friendly, then when I purchased a better deal elsewhere, they became very insulting/unfriendly.... trying to ke The salesman/finance manger began very friendly, then when I purchased a better deal elsewhere, they became very insulting/unfriendly.... trying to keep my deposit. More

Smithtown Toyota is the dealer to go to This dealer is very much deserving of 5 stars. All of the members of the staff that I had interacted with were welcoming, respectful and professional. This dealer is very much deserving of 5 stars. All of the members of the staff that I had interacted with were welcoming, respectful and professional. I did not feel like just a number to the dealer. I appreciate the long hours and availability of the staff. The staff is very hard working. I purchased a 2013 Corolla. I researched prices from other dealers, sites such as Kelly Blue Book and CarMax and this dealer had the lowest price and the best quality. My salesman, Rich Milano, bent over backwards to get me a the best deal he could. I could not of asked for a better experience and transaction at Smithtown Toyota. Thank you, Rich, for being patient, courteous and truthful and at all times with me. God bless. More

A great experience Sean Dietz treated us well. He made our buying experience easy and convenient. All the staff at Smithtown Toyota were great. Jeff really was a big he Sean Dietz treated us well. He made our buying experience easy and convenient. All the staff at Smithtown Toyota were great. Jeff really was a big help also. More

Thanks Rich! Recently purchased a used Yaris at Smithtown Toyota - Rich was a super nice guy and very helpful. He's fun to talk to, he listens to the customer, an Recently purchased a used Yaris at Smithtown Toyota - Rich was a super nice guy and very helpful. He's fun to talk to, he listens to the customer, and he doesn't try to pressure you into anything. Very happy with his assistance, and would definitely look him up again for the next car. Thanks again, Rich! More