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Smithtown Toyota
Smithtown, NY
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,146 reviews
July 07, 2016
New automobile purchase This is the second vehicle I have purchased from Smithtown Toyota. The salesman Lou Bilous was very courteous and polite as well as knowledgeable of This is the second vehicle I have purchased from Smithtown Toyota. The salesman Lou Bilous was very courteous and polite as well as knowledgeable of the model vehicle I was interested in. I felt Lou went above and beyond making sure everything went smoothly and that I was not there longer then I expected to be since my time is very limited running my own company. Even the finance officer Stacey was delightful and efficient as she processed and completed all the paperwork. I must say, dealing with Smithtown Toyota has been my first pleasant experience with a car dealership in over 35 years of purchasing cars. Smithtown Toyota service department is also extremely accommodating to the limited time I have to have regular service performed to my vehicles. I am in and out of service within 30 minutes for an oil change and any other milage service requirements. I highly recommend Smithtown Toyota. More
by Environmental Geese Control, Inc.
July 05, 2016
New car purchase Dealership is comfortable and professional. Staff are knowledgeable, mature helpful and pleasant.I explained what I was looking for and they found it Dealership is comfortable and professional. Staff are knowledgeable, mature helpful and pleasant.I explained what I was looking for and they found it ,ordered it ,and whole transaction was unpressured and smooth. More
by bestbuy
Employees Worked With
Meghan Dwyer
July 01, 2016
Excellent experience!! Terrific experience and good price Louis is great. Car prep was awesome too. Will come back for next purchase when lease is up in 3 years Terrific experience and good price Louis is great. Car prep was awesome too. Will come back for next purchase when lease is up in 3 years More
by Ifusil
June 30, 2016
Toyota Highlander Meghan Dwyer was a real pleasure to work with on our lease. She made the process smooth and seemless. She is very professional as well. I would be com Meghan Dwyer was a real pleasure to work with on our lease. She made the process smooth and seemless. She is very professional as well. I would be comfortable referring others to her. More
by Robert Pickus
June 26, 2016
Sean rocks Sean helped my mom purchase her first car at 62. Sean has a great "no BS" approach. He is attentive, responsive and very personable. He took us step Sean helped my mom purchase her first car at 62. Sean has a great "no BS" approach. He is attentive, responsive and very personable. He took us step by step through the process and even took the time to set up my moms phone in her new car. He is great! In general, all the staff was professional and friendly. Great experience. More
by Adr209
Employees Worked With
Sean Dietz
June 26, 2016
Easiest Car Buying Experience Went there on Fathers day to see about a Camry, was the easiest time I ever had buying a car. The sales Lou Bilous was informative, understanding of Went there on Fathers day to see about a Camry, was the easiest time I ever had buying a car. The sales Lou Bilous was informative, understanding of my needs and a pleasure to deal with. He showed me several cars and explained the difference between each model, When it came to sitting down to discussing the price he worked with me on my trade-in, and gave me the numbers for each car I looked at. There was no pressure to buy he just laid out the numbers and let me make a dissension. I would recommend Lou to anyone looking for a car. More
by Big Jim
Employees Worked With
June 25, 2016
Meghan was a pleasure to work with! She was very knowledgeable and I would purchase another car only from her. Great experience overall! She was very knowledgeable and I would purchase another car only from her. Great experience overall! More
by Ktdogluvr
Employees Worked With
Meghan Dwyer
June 22, 2016
Excellent employees We had a very good experience in dealing with Smithtown Toyota. Our sales rep was Meghan Dwyer who was absolutely wonderfu. She was competent, pleas We had a very good experience in dealing with Smithtown Toyota. Our sales rep was Meghan Dwyer who was absolutely wonderfu. She was competent, pleasant and very knowledgeable. She is probably the main reason we leased our car from this dealership. More
by Annie C.
Employees Worked With
Meghan Dwyer
June 18, 2016
Very easy to work with I bought a new RAV4 and it was a wonderful experience . They explained everything that I was getting and there were no hidden fees ! Tim spent time wi I bought a new RAV4 and it was a wonderful experience . They explained everything that I was getting and there were no hidden fees ! Tim spent time with me explaining all the systems and helped connect my smartphone . More
by GrannyLane
Employees Worked With
Tim Payton
June 14, 2016
Great buying experience but trade in value a rip off! Probably no different at other dealers but I would not recommend trading in your vehicle. They just gave me a low ball figure on the 2011 camry, did n Probably no different at other dealers but I would not recommend trading in your vehicle. They just gave me a low ball figure on the 2011 camry, did not care that I was the original owner, had all service records, car was immaculate and they allowed $11,000 towards my new camry. They are now selling it across the street for $15,995 with their "discount" bringing it down to $14450. Come on, I expect them to make a profit, but low balling me to make this much? Not fair and really taking advantage. I am extremely pleased with the new car purchase procedure, but very unhappy with the trade in experience. Maybe it's not only this dealer, perhaps the whole industry has to rethink they way this process should work. Thanks to Ben Zimmet for the smooth sales process of my new camry. More
by Pearl camry
Employees Worked With
Ben Zimmet
