Back

Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Contact Dealership

360 Middle Country Rd

Smithtown, NY

11787

Directions

By Type

Showing 1,146 reviews

August 01, 2016

outstanding experience Chris Malerba and the team at Smithtown Toyota get it. They understand what buyers want in a dealership and they deliver. Could not be happier with my More

by Frank1971
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malerba
Aug 09, 2016 -

Smithtown Toyota responded

Frank, we are happy you found us at Smithtown Toyota so helpful and enjoyable! We hope you're enjoying your vehicle, and as always, drive safe! Lauren Karakasians, Customer Relations Manager

July 31, 2016

Excellent Experience This is our third Toyota vehicle our family has purchased over the last 6 years from Smithtown Toyota. They are very patient and worked with me to get More

by Frank D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2016 -

Smithtown Toyota responded

Thank you for your wonderful 5-star review, Frank! Here at Smithtown Toyota, we do our best to ensure that each and every experience is as attentive and painless as possible. With your recent experience at the dealership with Lou and the team, it seems like that is definitely the case. Please let us know if you need anything from us and in the meantime, enjoy your new Highlander! Lauren Karakasians, Customer Relations Manager

July 28, 2016

Highly Recommended - Great experience every time I have purchased six new cars in the past seven years from Tim Payton. Additionally, I have recommended several family members and friends. Each exper More

by John O'Keefe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Aug 01, 2016 -

Smithtown Toyota responded

Thank you for your response and your continued business, John! We'll make sure to pass along your feedback to Tim as we know he'll be pleased to hear you had such great experiences with him. Please reach out to us for anything you need and we look forward to seeing you an 8th time! Lauren Karakasians, Customer Relations Manager

July 21, 2016

Very friendly people @ dealership / Gave us a great deal! My wife and I went into Smithtown Toyota to look around, meaning that it wasn't our intention to buy anything but rather to compare Toyota vehicles an More

by Stefan Rybak
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy Albergo; Diego Rivas
Aug 01, 2016 -

Smithtown Toyota responded

Stefan, thank you so much for your kind words and incredible feedback! We are thrilled to hear that our team played a part in converting you to Toyota people! We know they will be everything you hoped for but please let us know if you or your wife need absolutely anything in the meantime. Thank you again for your business and we look forward to working with you again in the future! Lauren Karakasians, Customer Relations Manager

July 19, 2016

great experience Salesman Tim P. was great; got me through the car buying experience quickly and painlessly. He returned my call when I had questions after I left. I w More

by irenefrompatchogue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Jul 22, 2016 -

Smithtown Toyota responded

Thank you for taking the time to share your feedback with us! We truly appreciate your business and kind words. Feel free to stop by if you need any assistance in the future! Lauren Karakasians, Customer Relations Manager

July 19, 2016

Highly recommended First new car purchase in 23 years - salesman Tim Payton was knowledgable, conscientous and thorough. Answered all my questions, knew the vehicle in More

by Northport Taco
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Payton
Jul 22, 2016 -

Smithtown Toyota responded

Congratulations on your new car! We are thrilled to have been part of such an exciting purchase and will be sure to let Tim know of your kind words as well. Please let us know if you need absolutely anything and thank you for your business! Lauren Karakasians, Customer Relations Manager

July 16, 2016

How car buying should be. I went to two separate Toyota dealerships in the area before stopping by Smithtown Toyota. What a mistake - I should've just gone here 1st. Richard More

by Cholly O.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Milano
Jul 19, 2016 -

Smithtown Toyota responded

Cholly, thank you for your outstanding review! We truly appreciate the kind words about our team members. They are some of the very best and it means so much to us to hear this praise. We strive to make sure all of our customers leave the dealership satisfied and I’m glad we were able to do that for you guys! Please let us know if there’s ever anything we can help you with and we hope you're enjoying your new car! Lauren Karakasians, Customer Relations Manager

July 13, 2016

Best Deal Ever Meghan Dwyer was exceptional. She knew all the features of our Camry and took the time to explain them. Meghan was extremely friendly and went out of More

by irandolph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Jul 15, 2016 -

Smithtown Toyota responded

Thank you very much for taking the time to leave such a glowing review of Meghan! She truly does know her stuff and we'll be sure to pass along your kind words as we'll know she'll be glad to hear you had such a great experience. Please let us know if we can be of any assistance in the future and we look forward to seeing you again soon! Lauren Karakasians, Customer Relations Manager

July 11, 2016

Excellent service Smithtown Toyota made my car buying experience easy. Everyone in the dealership was friendly easy to talk to. I dealt with Sal in sales and Stacey in More

by Apj4591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Ingraselino
Jul 15, 2016 -

Smithtown Toyota responded

Thank you so much for leaving such a great review! We're so happy you found a car that you love and that we were able to help. Sal and Stacey are both such great team members and we'll be sure to pass along your feedback to them as we know they'll be happy to hear it. Please reach out to us if there's anything we can do and we look forward to working with you again soon. Enjoy your new car! Lauren Karakasians, Customer Relations Manager

July 08, 2016

No xxxxxxxx This was my first time leasing a truck and smithtown Toyota made it very easy. I dealt with Sean as my salesman and let me tell u this guy kicked xxx. More

by JimmyJames311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch sirota , Sean Dietz
Jul 11, 2016 -

Smithtown Toyota responded

Jimmy, thank you for taking the time to share your feedback with us - we truly appreciate your business! We'll make sure Sean hears that you had a great experience with him as well. Feel free to stop by if you need any assistance in the future and thanks again! Lauren Karakasians, Customer Relations Manager

...
76
...