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Smithtown Toyota

Smithtown, NY

4.8
1,146 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,146 reviews

September 08, 2016

Fantastic Experience Meghan Dwyer was a great and knowedgeable salesperson who helped me get the car I wanted. She said that they wanted her to make a movie of the dashbo More

by Floyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 09, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us, Floyd! Don't hesitate to call us if you ever need anything at all. Be safe on the road! Lauren Karakasians, Customer Relations Manager

September 08, 2016

A Visit with Louis Louis B. was great and he made our whole experience wonderful! He was very knowledgeable and spent a lot of time with us. It didn't feel like we wer More

by DAN A.
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2016 -

Smithtown Toyota responded

Thank you for your wonderful review, Dan! We're so happy to hear you had a great experience with Lou and team. Welcome to the Smithtown Toyota family! We hope you enjoy your new ride. Lauren Karakasians, Customer Relations Manager

September 05, 2016

Excellent experience! Definately reccomend I went into Smithtown Toyota looking to lease a car for a reasonable price. Louis Bilous was excellent and very helpful. He did not try to pressure us More

by Ann Marie Crea
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2016 -

Smithtown Toyota responded

Ann Marie, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service and are grateful you picked up on that. Thank you for your business and drive safe! Lauren Karakasians, Customer Relations Manager

September 04, 2016

Meghan Dwyer was wonderful! Meghan Dwyer was so easy to work with. We had such a good experience buying our Sienna that we immediately recommended her to my parents. They too wer More

by Love my Sienna!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Dwyer
Sep 09, 2016 -

Smithtown Toyota responded

Thank you for taking the time to provide such great feedback! We will pass the kudos along to Meghan and the rest of the team. We thank you and your parents for being Smithtown Toyota customers, and we hope you enjoy your new Sienna! Lauren Karakasians, Customer Relations Manager

September 04, 2016

A pleasant informative pressure free car buying experience. This is the second vehicle I have purchased from Ben Zimmet at Smithtown Toyota. I have had an incredible car buying experience both times and would More

by Robert Koke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
Sep 09, 2016 -

Smithtown Toyota responded

We are happy you had such a positive experience with us again, Robert! We're always here to provide exceptional service at a great value -- we look forward to working with you for years to come! Lauren Karakasians, Customer Relations Manager

August 31, 2016

Good Experience with KEITH WILLIAMS I always leased my car from Nissan since 1995,but I felt it was time for a change. I don't know why I waited so long-the experience was so much better More

by Happy Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Williams
Sep 02, 2016 -

Smithtown Toyota responded

We appreciate the kind words about both Keith and our dealership! No matter how many cars you've purchased, we want to make sure that we're helping you make the right choice based on your needs and desires. It's so great to hear that you are now a loyal Toyota customer and we look forward to being your dedicated dealership for many years to come. Thank you for your business and we hope you enjoy your new car! Lauren Karakasians, Customer Relations Manager

August 27, 2016

Two Toyotas in 7 Months In January 2016, my husband and I leased our first Toyota. We were very pleased with our experience at Smithtown Toyota. Our sales person, Ben Zimmet More

by Kathleen Carley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Zimmet
Aug 31, 2016 -

Smithtown Toyota responded

Kathleen, what an amazing review and congratulations on your new car! It really is loyal customers like you and your husband that make all of the hard work pay off. We hope you know we're always here if you need anything at all. Thank you for your business and we look forward to a lasting relationship for years to come! Lauren Karakasians, Customer Relations Manager

August 24, 2016

Big Thank You to Greg Wire My brother and I recently went to Smithtown Toyota to help our mother purchase a new vehicle. We were met by salesman, Greg Wire, who was extremely k More

by Anthony Schmidt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Wire
Aug 31, 2016 -

Smithtown Toyota responded

Anthony, a big congratulations to your mom on her new Camry and thank you for your review! We pride ourselves on customer service and your feedback is extremely important to our business. We'll be sure to let Greg know that you enjoyed working with him and of your kind words. We hope your mother is enjoying her new car and we look forward to working with you and your family again in the future! Lauren Karakasians, Customer Relations Manager

August 21, 2016

Best Car Buying Experience Ever! I was looking to buy a 2016 Prius 4 WITH a spare tire. None of the other area dealers wanted to deal with the proper installation (not just throwing a More

by t0y0ta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aman Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark & Paul
Aug 25, 2016 -

Smithtown Toyota responded

We truly appreciate your business and stellar 5-star review! It's customers like you that make it all worth it on our end. Aman, Mark and Paul are a some of the best here at Smithtown Toyota and we'll be sure to pass along these kind words in their direction. Please let us know if you need anything at all moving forward—that's what we're here for! All the best, Lauren Karakasians, Customer Relations Manager

August 20, 2016

Shady Business Practices The dealership presented me with a deal under which I was receiving $2,700 for my trade-in which was very attractive so I agreed. In reality, the deal More

by unhappypriusbuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Keith Williams
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