Smithtown Toyota

Lou Bilous was very helpful and professional on the purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience. purchase of our new 2024 Toyota. I would highly recommend to family and friends. This was a great experience. More

Gil and Rocky are awesome. Very comfortable with both of them. Professional and friendly. No pressure sales. Would highly recommend Smithtown Toyota! Very comfortable with both of them. Professional and friendly. No pressure sales. Would highly recommend Smithtown Toyota! More

Kind and thorough sales people. Big Mike was very friendly, gave me the information I needed and negotiated fairly. Rocky (financing, warranties, etc) wasn't too pushy and seemed Big Mike was very friendly, gave me the information I needed and negotiated fairly. Rocky (financing, warranties, etc) wasn't too pushy and seemed totally understanding of our needs. GREAT experience overall - I recommend them highly!!!!! More

My car purchase experience with the Smithtown Toyota family was quite an experience. Mr Lou Bilious was a very courteous Salesperson to us. I enjoyed doing business with him. family was quite an experience. Mr Lou Bilious was a very courteous Salesperson to us. I enjoyed doing business with him. More

Very professional experience and a first class operation. Glad I was referred to them. Thank you Glad I was referred to them. Thank you More

Lou was wonderful, he took the time to explain every detail to us. This was the most wonderful car buying process we've ever experienced. detail to us. This was the most wonderful car buying process we've ever experienced. More

Lou Bilous, the salesman who helped me, was very knowledgeable about the car and worked hard to get the exact model that I wanted knowledgeable about the car and worked hard to get the exact model that I wanted More

Louis is very nice and helpful. I always come back to him! Got all my cars from him! I always come back to him! Got all my cars from him! More

I was pleasantly surprised with the honesty, professionalism and family oriented approach with buying a new car from Smithtown Toyota. I went to Smithtown Toyota because they were the only ones professionalism and family oriented approach with buying a new car from Smithtown Toyota. I went to Smithtown Toyota because they were the only ones that not only have the loyalty program but they have the coupons online for maintenance and repairs. Therefore, if you want to continue maintaining your vehicle passed the 2 year free maintenance program then Smithtown Toyota is the only dealership where you can afford to do that. Mike (Who everyone refers to as Big Mike) was very kind, honest and knowledgeable with multiple vehicles to compare to the vehicle that I originally intended to purchase. He said let’s test drive another vehicle that you might like better. Surprisingly, I fell in love with the Venza, which I Initially wanted to purchase the RAV4. He did not at any time pressure or push the purchase of the vehicle. I stayed in contact with him via text and I was able to get him everything he needed via email. When I arrived to pick up the car and do the final paperwork, I didn’t need to bring anything with me other than the certified check for my down payment. The car buying process was very simple at Smithtown Toyota. When I was doing the final paperwork with the financial department with Rocky I felt like he was my own family member that was helping me through the process. He explained to me that there are some programs that are not necessarily needed to sign up for and guided me to the two important ones which was the extended warranty and the tire and wheel warranty program which surprisingly added only a small amount to my monthly payments. He said when the interest rates go down, he will give me a call and help with refinancing the car to lower the monthly payments. This is one dealership where you don’t need someone to sit down with you during the final paperwork process because they will not sell you something that you’re not going to need. I want to compare my experience of purchasing a car from Smithtown Toyota to a purchase from a competitor Toyota dealership. I don’t want to name the competitor Toyota dealership because I don’t want to give a negative review of them because they have very kind people that work in the service department. Back in 2017 I purchased a 2018 RAV4. It was a similar experience when I test drove the vehicle that I ended up loving. The sales department was very nice and very helpful. However, when it came time to do the paperwork with the financial department, they tried to sell me every single program that they offered which I later regretted signing up for some of those programs that I didn’t need. I highly recommend Smithtown Toyota to purchase your vehicle because they are the only ones that will give you the most savings on maintaining your vehicle passed the 2 year free Maintenance service, They won’t push or pressure the purchase of a vehicle when test driving the models and they won’t pressure you to sign up for additional programs during the final paperwork process at the end. More

So when you contact the dealership about issues AFTER you pay them, they're suddenly a ghost. No amount of emails/calls will make these people help you with paperwork/financials after they get their chunk of pay them, they're suddenly a ghost. No amount of emails/calls will make these people help you with paperwork/financials after they get their chunk of change. Awful. Trish was so receptive in the process of her selling me a vehicle. After the fact, I guess she started screening calls and emails. Such a disgusting practice- her and the other managers at Smithtown Toyota. They obviously only care until the payment clears. More