Smithtown Toyota

Great people. Worked on finding me the truck I wanted all the way in Maine where another dealer would only check our regional area. They gave us a great price on the extended warantee and a few other items. the way in Maine where another dealer would only check our regional area. They gave us a great price on the extended warantee and a few other items. I would send anyone I know to them. More

The dealership did not notify customer about prior damage of the brand new car, saying that the cost of repair is 5% of the total price of the vehicle then dealership does not have to tell customer about dam of the brand new car, saying that the cost of repair is 5% of the total price of the vehicle then dealership does not have to tell customer about damages. I found out about scraches and history of damages done to vehicle when the vehicle arrived to me. I called Smithtown Toyota dealership asking about damages and all they answered is that "things happen". After talking to the Customer Service representatives in California, they recomended to talk to the manager of the dealership. His resolution was to bring the car back, so they can look at it. I live 900 miles away from the Smithtown Toyota dealership. I can take this car to clses Toyota dealership that has Body Shop, but maneger refused to do anything unless he would see the car himself or at least by his personal. I am not going to drive 1800 miles just so they can look at the car. It does not make sense. More

This dealership was very welcoming and courteous from the moment we walked in the door. We had been looking for a new car for a while and had been to many dealers. Mr. Louis Bilous, my salesman, was very he moment we walked in the door. We had been looking for a new car for a while and had been to many dealers. Mr. Louis Bilous, my salesman, was very helpful, extremely patient, informative and extremely courteous, without making my husband and myself (as buyers) feel pressured. So, we bought a car. Need I say more? I would definitely recommend Smithtown Toyota. More

Fantastic greeting as soon as we drove up. Despite the fact he was delivering a car to a customer. I was impressed with how dedicated he was delivering the car to the customer. We patiently waited for h fact he was delivering a car to a customer. I was impressed with how dedicated he was delivering the car to the customer. We patiently waited for him to finish up with the customer as we appreciated how tasteful he was. He was excited and knowledagle about the car and got us a great price on the car and our trade in. I highly recommend if you are in the market for a Prius you give him a visit! More

Went to Smithtown Toyota to look at a 2007 Ford F 150 that was advertised in the Sunday Newspaper, I had call ahead just to see if the truck was still there and I was told by Scott that it was. My wife a that was advertised in the Sunday Newspaper, I had call ahead just to see if the truck was still there and I was told by Scott that it was. My wife and I took a drive to Smithtown Toyota to see the truck and speak with Scott. Scott showed us the truck but also suggested a 2006 Toyota Tundra (certified pre owned) with less miles that had just come into the dealer a few days ago. Make a long story short we did buy the Tundra from Scott and we are very happy with the truck and the way we were treated by both Scott and Mitch. A few days later we had a very small issue with the side molding, we went to Scott and it was repaired while we waited (15 min). Would buy from Smithtown Toyota again. Bill Thomas Rocky Point, NY More

Louis was very helpfull, not pushy and very accomodating. He personally assisted in prepping our car prior to pickup as well as providing a thorough walk through of the features. I would highly recommend h He personally assisted in prepping our car prior to pickup as well as providing a thorough walk through of the features. I would highly recommend him. More

I had done my research on the internet and wanted a used Toyota Matrix to replace my tired 87 Camry station wagon - 233k miles. I had previously bought a new 2000 Avalon from the local Smithtown dealership, Toyota Matrix to replace my tired 87 Camry station wagon - 233k miles. I had previously bought a new 2000 Avalon from the local Smithtown dealership, so I visited Rich Milano in the used car department and took a test drive on a blue 08 Matrix. I had looked up the free Carfax on this particular car on their website. I was not particular in the model year as long as it was not more than about 5 years old and was a "certified" used car. Over the next few days I looked at and compared 6 other Matrix cars from dealers and private owners. The blue 08 Matrix looked like the best car for me because of the dealer being local and provided good customer service. I went back to Rich Milano and we worked out a reasonable price within my budget, and within about 3 hours I was driving home with the Matrix. Simple, easy, no hassle purchase. More

This is my third car lease with Smithtown Toyota, but the first time working with Lou B. He was terrific. Very attentive. He listened to what I needed and worked hard to get me the car I wanted. I couldn' first time working with Lou B. He was terrific. Very attentive. He listened to what I needed and worked hard to get me the car I wanted. I couldn't be happier with the experience and would highly recommend Lou B for your next car purchase. Smithtown Toyota has great service and I always take my cars for service there. More

Rich Milano sold me my used 04 Matrix in 05, one of Toyota's lowest priced vehicles. Prompt, friendly, honest, attentive and informative - he treated me like I was a purchaser of the most expensive ca Toyota's lowest priced vehicles. Prompt, friendly, honest, attentive and informative - he treated me like I was a purchaser of the most expensive car on his lot. Same goes for this weekend. I visited the Smithtown Toyota used car facility looking for another Toyota and Rich was there, (longevity says alot about how a company treats their employees and that mantra is passed on to the customer), a friendly familiar face at the ready to make me a happy and satisfied customer. Rich is a careered salesperson, not someone who is a fly by night, he has to be honest and forthright because if you are unhappy you know where to always find him! Rich Milano, like Toyota, comes highly recommended!!! More

I purchased a 2011 Sienna in February and just recently returned to purchase a 2007 Tundra last week. Both of my experiences were very pleasurable.I felt very comfortable with the excellent staff and the f returned to purchase a 2007 Tundra last week. Both of my experiences were very pleasurable.I felt very comfortable with the excellent staff and the friendly environment at this dealership. Rich was very helpful and made sure we were taken care of and happy. He even went out of his way to get my daughter a giant balloon to keep her happy too. Mitch, who we've had the pleasure of working with before, also did an amazing job with our financing. I have recommended this dealership to many people over the last few months and will continue to do so. More