Smithtown Toyota

Louis was a pleasure to work with. He is personable and professional at all times. He answered all of my questions without hesitation and made sure I was completely comfortable with my new car before I lef professional at all times. He answered all of my questions without hesitation and made sure I was completely comfortable with my new car before I left the dealership. I would definitely go back to Louis on any future vehicle purchases. More

I first went to the dealership to get numbers on a lease of a 2012 prius. I was looking to trade my 2007 Prius (which i purchased from them 2 years ago) and wanted a trade in value. I was given an absurd of a 2012 prius. I was looking to trade my 2007 Prius (which i purchased from them 2 years ago) and wanted a trade in value. I was given an absurd number of $7900. This was all done with another salesperson, I think Aman Singh but I do not remember his name. I immediately told him that I thought this number was BS and that I could not believe that he would insult me with such a low number. I got up and left. I was then called back by the salesman who originally sold me my prius, Sott Preston who apologized for the experience and asked me to please come in and see him. I did. Scott then worked out a number that brought my tade to $9500 and I had to give them 2100 down on a prius 2 lease for 36 months and 18k/year. I told him that I wanted a back up camera so he added that for another $400. I still was not happy with that number and thought the car had more value. he also quoted me a Prius 3 as well but I do not remember that payment but it was higher. I told him that I felt they could do better on my trade, and wanted to know why I did not get any tax discount with my trade. i was told that you do not get a tax savings, which did not make sense to me because I was still paying a tax on the car. (They wanted taxes up front). Later I also checked the papers they gave me and noticed that they were not giving me numbers on an 18k lease but a 15 k lease which will change the numbers even more expensive with 18. Also, being a teacher (Scott knew this) he never offered to me the promo by Toyota which is that Toyota makes the first payment up to $500 and a $250 gift card to staples. Long story short, I got tired of the games there and decided to take my business elsewhere, I got a new Prius at Riverhead Toyota...Great Job FRAN! More

I recently leased a new LE camry. Aman was an excellent salesman. He did not use any high pressure. He answered all of my questions. The price he quoted for the monthly payment along with the fees quote salesman. He did not use any high pressure. He answered all of my questions. The price he quoted for the monthly payment along with the fees quoted were true and accurate when I sat with the financial rep. He also was successful in getting me the best trade in value for my car. I would recommend him to anyone seeking a new car. Thank you Aman for making this a pleasant experience. Bill More

The salesperson I dealt with was Rich Milano. Rich was very pleasant,courteous and patient. He allowed me to make my own decision, while never being pushy. I think that Rich is a real asset to Smithtown T very pleasant,courteous and patient. He allowed me to make my own decision, while never being pushy. I think that Rich is a real asset to Smithtown Toyota with his knowledge of Toyota products. I would not hesitate to deal with Rich in the future because it was a pleasant experience working with him. More

This is our 3rd car we purchased through Lou Bilous and we will keep on doing so. Lou is extremely knowledgeable no one has ever explained a car to us as thoroughly as he does. Lou is professional, friendl we will keep on doing so. Lou is extremely knowledgeable no one has ever explained a car to us as thoroughly as he does. Lou is professional, friendly and very helpful he takes the stress out of buying a new car. More

Lou Bilous was so professional, helpful, friendly, knowledgeable and made our car buying experience smooth and easy. This is the 2nd car we purchased through Lou Bilous at Smithtown Toyota and we wil knowledgeable and made our car buying experience smooth and easy. This is the 2nd car we purchased through Lou Bilous at Smithtown Toyota and we will keep going back to him for future purchases! Great Salesperson!!!!!! More

Rich was personable, honest, and easy to work with. I felt no pressure, which is a big plus. The car was delivered as requested...all my requests were taken car of. felt no pressure, which is a big plus. The car was delivered as requested...all my requests were taken car of. More

Everything was perfect. Car was explained thoroughly leaving no questions unanswered. From the moment we were introduced to Lou, everything went smoothly. The test drives were wonderful and the custom leaving no questions unanswered. From the moment we were introduced to Lou, everything went smoothly. The test drives were wonderful and the customer service was top notch. More

I recommend Smithtowm Toyots for the reasons as follows: I recommend Smithtowm Toyots for the reasons as follows: 1) The staff was service oriented and there was no pressure tactics employed. 2) I was I recommend Smithtowm Toyots for the reasons as follows: 1) The staff was service oriented and there was no pressure tactics employed. 2) I was able to have an informed conversation about the vehicle I was interested. 3) The discussions with respect to price were low key and reasonable. 4) It was a very comfortable experience; atypical of what one might expect. 5) They earned my trust and completed arrangements in a way that was sensible and positive. 6) They delivered the car at my requested pick-up time and without fuss. The entire process was well done. The sales person and finance manager (Stacy) were professional, courteous and thoughtful - again, no pressure, just service minded and personable!! Jon Van Eyk More