Smithtown Toyota

I lost my prius to "Sandy" and needed a I lost my prius to "Sandy" and needed a replacement car ASAP. Lou Bilious was very helpful and never pushy. He took his time and made me feel as if I lost my prius to "Sandy" and needed a replacement car ASAP. Lou Bilious was very helpful and never pushy. He took his time and made me feel as if I was the only person looking for a car on this very busy day. He answered every question I had about the prius ll and lll without hesitation. He was very professional and patient. I would definitely see him again for another car and would recommend anyone to go see him if you're looking for a Toyota. More

On October 26, 2012 I went to Smithtown Toyota in On October 26, 2012 I went to Smithtown Toyota in response to a six day add for the purchase of a new Toyota. I had called ahead to ensure that I w On October 26, 2012 I went to Smithtown Toyota in response to a six day add for the purchase of a new Toyota. I had called ahead to ensure that I would meet first with a Sales Manager before seeing a Sales Associate. I previously had purchased five Toyotas from this Smithtown Toyota and I wanted the Sales Manager to know that I expected "preferred customer treatment" based on my previous purchases. Mark Schwartz was the Sales Manager and he acknowledged our phone conversation and assigned Sean Dietz as the Sales Associate. I was interested in a Prius Three as my possible new purchase - - - subject to receiving a fair value for my trade in of a 2007 Camry XLE. Sean was just great in taking the time to show me the intricacies of the Prius before, during, and after my test drive of the vehicle. Sean knew his product,the Prius, and was eager to display to me the value in purchasing such a vehicle. Sean was low key but very knowledgeable. When it came to discussing price for the Prius Three and what I would receive as a price for my Camry, Mark Schwartz was not overly generous but was fair. Because I liked the Prius, the excellent salesmanship on the part of Sean Dietz, and courteous and fair price negotiations from Mark Schwartz, I decided to purchase the Prius Three that day. More

Very caring and understanding and very knowledgeable of the toyoto product highly recommend cant say enough about the team in smithtown toyoto great people go toyoto the toyoto product highly recommend cant say enough about the team in smithtown toyoto great people go toyoto More

Wonderful experience!! Went looking for a used car for my children. I recommend if you are looking for a great car for a great price-friendly environment stop by. children. I recommend if you are looking for a great car for a great price-friendly environment stop by. More

Below you will find my original review, however since picking up the car I had multiple problems with the salesperson and dealership. First, when we picked up the car that my wife had purchased, the sal picking up the car I had multiple problems with the salesperson and dealership. First, when we picked up the car that my wife had purchased, the salesman (Sean Dietz) told us that "he didnt like the looks" of the floor mats, and took them all out and said "he would order new ones." He even discussed with us how long it would take to get the new mats in...about a week. When I went to pick-up a 2nd car for me from the same dealership and salesman, the car was not what it was said to be (read 2nd review!). Because I was walking away from the car, and going to another dealership, when I asked for the mats for my wife's car, I was handed a set of generic mats that could be bought for ANY car from a car wash or auto parts store...not a Toyota part that had to be ordered. Then, when I contacted the dealership and spoke with the Used Car Sales Manager, he told me that they gave me cheap-o mats because they gave us such a good deal on the car. I also had to contact the dealership directly, as both my emails to a Customer Care Representative, and requests to speak to a manager through the dealership website's chat now feature had gone unanswered. Bottom-line, if you deal with this dealership..make sure you get any "promises" in writing, and good luck trying to resolve a problem. Sean Dietz helped my wife with the purchase of a certified Corolla. My wife was looking to trade in her 2008 Rav 4 for something that would allow us to have a smaller monthly payment due to a loss of family income. Having used Sean for several car purchases during his time at another dealership, we contacted him directly, even though this dealership was much further from our home in Lindenhurst. Sean was able to show us the "numbers" on the price of a car we were looking at another dealership, as well as several alternatives at your dealership. My wife wound up purchasing a car through your dealership, a higher model for less money, then what we were looking at at the other dealer. We will continue to use Sean, and now your dealership for our future car purchases. I am currently having Sean find a car that fits my needs and budget, and have also referred a co-workers dad to Sean and your dealership. More

Chris was great - he made this purchase very pleasant and knew the car inside and out! The dealership itself and team made the experience that much better. This is my 2nd purchase there in 18 months and wil knew the car inside and out! The dealership itself and team made the experience that much better. This is my 2nd purchase there in 18 months and will continue to do so. Keep up the great job! More

Lou Bilous was an excellent salesperson. He was courteous and knowledgeable. He answered all questions in a friendly manner. I was treated in a positive manner and would deal with him again. courteous and knowledgeable. He answered all questions in a friendly manner. I was treated in a positive manner and would deal with him again. More

rich engaged us from the time we pulled into the lot. he was very friendly & knowledgeable. we told him what were were looking for & he worked with us to get us the car & price we needed. when we picked u was very friendly & knowledgeable. we told him what were were looking for & he worked with us to get us the car & price we needed. when we picked up the car, he went out of his way to make sure i understood how everything worked & also made sure the car seat was installed properly. i really appreciated that he went out of his way to make this process so enjoyable. More

Buying a car can be frighteninga and stressful. Working with Rich, Brian, Dennis and the others at Smithtown Toyota made the process simple and positive. From the recptionist to tyhe customer service peop with Rich, Brian, Dennis and the others at Smithtown Toyota made the process simple and positive. From the recptionist to tyhe customer service people Smithtown Toyaota knows hhow to treat a customer. I did shop around and got the best deal I could at Smithtown T. But I also felt the team was engaged with me, was looking to help me make the right decision for me and I did not get that feeling anywhere else. I would not go anywhere else and Smithtown Toyota is my car supplier of record. Outstanding and first class. More

Saleman lou Bilous was very helpful and never pushy to sell me a car. He was very professional and patient. I would recommend anyone to go see him if you're looking for a Toyota sell me a car. He was very professional and patient. I would recommend anyone to go see him if you're looking for a Toyota More