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Smithtown Toyota

Smithtown, NY

4.8
1,192 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award. Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service. Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door. Our online dealership was created to enhance the buying experience for each and every one of our Internet customers. Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
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360 Middle Country Rd

Smithtown, NY

11787

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Showing 1,192 reviews

June 12, 2025

Robert was GREAT to work with on the purchase of the 2022 Tacoma pickup from start to finish. He took the time to find out what we were looking for in a vehicle, showed us several options and went above and More

by Plough22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Smithtown Toyota responded

Thank you for your fantastic review! I'm thrilled to hear that your experience with Robert during the purchase of your 2022 Tacoma was positive. It's wonderful that he took the time to understand your needs and ensure everything was perfect before delivery. We appreciate your loyalty to Smithtown Toyota, and we look forward to assisting you with any future vehicle needs. Thank you for choosing us! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 08, 2025

Rob was awesome! He answered all our questions. Rocky was great with the financial side. We're so glad Rob was the one who answered the phone. More

by jlewonka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that Rob was able to assist you and answer all your questions, and it's great to know that Rocky provided excellent support with the financial side as well. We appreciate your feedback and look forward to serving you again at Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 07, 2025

Smithtown Toyota is staffed by intelligent, friendly and courteous people. I would recommend them to anyone. More

by KWR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rob Schappert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Smithtown Toyota responded

Thank you for your review! I'm glad that you found our team at Smithtown Toyota to be intelligent, friendly, and courteous. Your recommendation means a lot to us, and we look forward to welcoming you back in the future. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 07, 2025

Very helpful, very knowledgeable, very honest. Took a lot of time to help me understand the vehicle. More

by robertschoepflin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Smithtown Toyota responded

Thank you for your feedback, Robert! I'm happy to hear that our team at Smithtown Toyota was able to provide you with the assistance and information you needed. We look forward to seeing you again soon. Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

June 03, 2025

We had a great experience. Very knowledgeable, super friendly. This is the 3rd car my family buys from this dealership. Mr Karius Fisher our sales rep was so professional and p More

by jesjeanmarie03
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karius Fisher
Jun 04, 2025 -

Smithtown Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Smithtown Toyota and that this is the third car your family has purchased with us. Mr. Karius Fisher and Mr. Rocky Dentici are exceptional at what they do, and we're glad they provided you with the professional and patient service you deserve. We look forward to welcoming you back in the future! Thank you for choosing Smithtown Toyota! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 17, 2025

Very pleasant experience! Lou had a lot of patience for a lot of questions, he was very knowledgeable on the car features and how to handle them, our 6th car from Smithtown More

by Ehall310
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego
May 17, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! I'm thrilled to hear that you had a pleasant experience with us and that Lou was able to assist you with your questions about your new car. We truly appreciate your loyalty as a sixth-time customer at Smithtown Toyota. We look forward to seeing you again for your next vehicle! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 14, 2025

I had a great experience buying a car from Smithtown Toyota this past weekend. The car I bought exceeded my expectations and the salesperson, Tom Matthews, was very helpful and knowledgeable. So was R More

by MarieC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2025 -

Smithtown Toyota responded

Thank you! We’re thrilled to hear about your great experience at Smithtown Toyota. It’s fantastic that your new car exceeded your expectations and that Tom and Rocky were able to assist you effectively. We truly appreciate your recommendation and look forward to seeing you again for your next vehicle purchase! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

May 01, 2025

This is the 3rd car we have purchased from Smithtown Toyota. Lou was a great sales representative More

by JBH
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2025 -

Smithtown Toyota responded

Thank you for your wonderful review! We're thrilled to hear that you've purchased your third car from Smithtown Toyota and that Lou provided you with great service. We appreciate your loyalty and look forward to assisting you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 28, 2025

The staff at Smithtown Toyota is Fantastic! My sales representative Mr. Lou Bilous is a professional that plays no games with business. This was my first transaction at Smithtown Toyota, but wi More

by Austin D.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lou Bilous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Dentici
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Smithtown Toyota responded

Thank you so much for your wonderful review, Austin! We're thrilled to hear about your fantastic experience with Lou and Rocky at Smithtown Toyota. It's great to know that they provided you with thorough responses and a clear financial process. We appreciate your recommendation and look forward to assisting you with your future vehicle purchases. See you again soon! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

April 26, 2025

Been going to Smithtown Toyota for over ten years now, and they never disappoint. Impeccable service and fantastic products. Tom M. an John F. are always wonderful to work with. Wish I could give more t More

by Sean A.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ferranola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2025 -

Smithtown Toyota responded

Thank you so much for your wonderful review, Sean! We truly appreciate your loyalty to Smithtown Toyota over the past ten years. It's fantastic to hear that you've had impeccable service and that Tom and John continue to provide you with a great experience. We look forward to serving you again in the future! Sincerely, Lauren Karakasians | customer.relations@smithtowntoyota.com | (631)724-3100 ext. 239

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