Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Smithtown Toyota
Smithtown, NY
1,182 Reviews
Smithtown Toyota has been family owned and operated for over 50 years and we understand how important it is to build and maintain relationships with our clients. Our committment to customer service is second to none. We are an original Toyota signature dealer which focus's on continuous improvement in all aspects of business as well as a 9 time winner of the prestigious Presidents award.
Smithtown Toyota offers an Express Service facility providing quick turn around time on oil changes, maintenance, inspections, tire repair, replacement and much more...Our waiting area is equipped with comfortable leather chairs, a flat screen television, complimentary bagels and coffee, as well as free Wifi for your convenience. Click here to Schedule Service.
Our Parts department is the most comprehensive around, we carry a extensive inventory of parts and accessories for all Toyota models. If you happen to catch us after hours, no problem, visit Toyota Parts Warehouse, place your order 24 hours a day and we can even deliver it right to your front door.
Our online dealership was created to enhance the buying experience for each and every one of our Internet customers.
Please feel free to call our Client Care Representatives in our Internet department at 888-805-4245 to request further information.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 8:00 PM
Tuesday 9:30 AM - 8:00 PM
Wednesday 9:30 AM - 8:00 PM
Thursday 9:30 AM - 8:00 PM
Friday 9:30 AM - 8:00 PM
Saturday 10:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,182 reviews
April 13, 2025
They were very quick, easy, and super friendly throughout the whole process. And I love my new car the whole process. And I love my new car More
by Fbryan74
April 12, 2025
The staff @ Smithtown is very friendly. They will bring out any and all cars/trucks you want to see/test drive. Be very careful when the calculate your tax rate and know they they will not They will bring out any and all cars/trucks you want to see/test drive. Be very careful when the calculate your tax rate and know they they will not answer or return calls after you’ve made your purchase. More
by Michelle Vineski
Employees Worked With
April 11, 2025
Rob was a pleasure to work with, and a gentleman,, I was happy when I met him, and very appreciative of his service happy when I met him, and very appreciative of his service More
by almac129
Employees Worked With
April 10, 2025
Honest, helpful, no games… Showed me options within my budget and gave me fair prices and good advice. Never felt pressured, or that there was any trickery! I highly recommend Robert Cacciola. You won’t b budget and gave me fair prices and good advice. Never felt pressured, or that there was any trickery! I highly recommend Robert Cacciola. You won’t be disappointed! We will be returning again to trade in my daughters car and buy another! More
by Laura B
Employees Worked With
April 02, 2025
Just leased my second Prius from Smithtown. Another great experience at this dealership. Thanks to Mike Bourne for making everything go smoothly and Diego for making the financial paperwork p Another great experience at this dealership. Thanks to Mike Bourne for making everything go smoothly and Diego for making the financial paperwork painless. I fully recommend this dealership. More
by robkaz
April 02, 2025
Dealership is very friendly and had great personal, informative service. Dealers were very much interested in helping customers to the best of their ability. informative service. Dealers were very much interested in helping customers to the best of their ability. More
by Alexandrabrauer
April 01, 2025
Louis Bilous was great and very helpful. He made the transaction very easy and I would certainly come back. He made the transaction very easy and I would certainly come back. More
by gpereira
March 31, 2025
I went into the dealership to meet with Rob, we bought our son’s car from him a while ago, and had a great experience. Dealerships can be very intimidating but Rob is an excellent salesman, he is knowledg our son’s car from him a while ago, and had a great experience. Dealerships can be very intimidating but Rob is an excellent salesman, he is knowledgeable and informative and he empathized with me and made sure I was taken care of from start to finish with genuine care. He made sure I found the exact car that suits me without pressure. I highly recommend Rob and Toyota to everyone I cross paths with. More
by deemarie1229
Employees Worked With
March 30, 2025
Very helpful and generous with their time. They know exactly what their clients want and makes sure to meet it. They know exactly what their clients want and makes sure to meet it. More
by jmp
March 26, 2025
When I bring in my car for service, I am helped immediately, service is fast and I’m on my way. I have been using Smithtown Toyota for many years and I keep going back to a winner. immediately, service is fast and I’m on my way. I have been using Smithtown Toyota for many years and I keep going back to a winner. More
by Keithmac
