Smith Motor Sales of Haverhill Inc - Service Center

Wonderful and transparent service team! Always The best customer service, I would not hesitate to recommend them! Always The best customer service, I would not hesitate to recommend them! More

Steve B is the best service rep around. Top notch service. He cares more than any rep I’ve ever dealt with to ensure you experience is perfect. Top notch service. He cares more than any rep I’ve ever dealt with to ensure you experience is perfect. More

Brought my wagon in for routine maintenance. Had arranged for a loaner. Matt checked me in and notified me later in the day when it was ready. It’s the best service department I’ve ever exper Had arranged for a loaner. Matt checked me in and notified me later in the day when it was ready. It’s the best service department I’ve ever experienced. I would not consider any other dealership for either of my Mercedes. More

There was nothing about this dealership I liked or would recommend, especially William Crowe called a handful of times. Left voicemails when I mentioned that he said well I’m busy very unprofessional. I was recommend, especially William Crowe called a handful of times. Left voicemails when I mentioned that he said well I’m busy very unprofessional. I was hoping to get this survey doing this is not my style. That’s why I never reached out to call Looking for a survey, but this survey was warranted More

Excellent service and promised on time service. Nick was very helpful. He had more car oil change done in time to go my doctors' appointment Nick was very helpful. He had more car oil change done in time to go my doctors' appointment More

Smith has great service. I have been buying cars for over 20 years and there are other dealers closer to my home. I have been buying cars for over 20 years and there are other dealers closer to my home. More

I needed my car as I was heading to my night job. Rob my Service Advisor realized the sense of urgency and worked hard to get me on my way. I appreciated that. Rob my Service Advisor realized the sense of urgency and worked hard to get me on my way. I appreciated that. More

Repairs were done quickly, well done, reasonably priced compared to other Mercedes dealers. The service manager fixed a glitch with the Mercedes Me app and took the time to resolve it with no waiting! Hone compared to other Mercedes dealers. The service manager fixed a glitch with the Mercedes Me app and took the time to resolve it with no waiting! Honest and knowledgeable team, a pleasure to work with! More

Service was great! Loved my loner car. Communication was superb. My car is running great Loved my loner car. Communication was superb. My car is running great More

These folks are top notch. From sales, finance, and service. Can't say enough good things about this operation From sales, finance, and service. Can't say enough good things about this operation More