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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.8
1,848 Reviews
Call Service Center (978) 372-2552

1,848 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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May 07, 2024

I have been a customer for 18 years and have always had a good experience. More

by MLTYRRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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May 07, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and loyalty! We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 04, 2024

I had the good fortune to meet Nick. He was beyond pleasant. They fixed both issues in a timely manner and even washed my car!! Thank you for your service and professionalism . More

by daytime.parkway-08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Nicolas here at Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

May 04, 2024

It is my second time for service . They are awsome. I will recommend them to my friends and family .we have 4 Mercedes between me and my brother. Thank you More

by rizkallahmilad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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May 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2024

Nick, my service manager, is outstanding. He took care of my alignment and oil change within hours while he provided me with a comfortable loaner. He's respectful, courteous, and exceeded m More

by AROLD25200
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 01, 2024

Craig is a top notch service manager and representative. His top priority is always his customers. He explains all services performed and strives to get my car back to me as quickly as possible. All and a More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
May 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are happy that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc. to be positive. Please don't hesitate to reach out if you need anything else.

April 30, 2024

Excellent service! Always prompt and efficient. Craig is awesome! Everyone is so friendly and professional. More

by LWLANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
May 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 30, 2024

Outstanding customer service, very professional, I appreciate all the updates and concerns. Thank you much More

by rahbusa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
May 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

April 27, 2024

Best service department. . Very friendly and helpful with all my questions. First time Mercedes owner and I LOVR my car. More

by Becky Meharg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Becky, and look forward to your next visit.

April 26, 2024

Craig Tedeschi was the best. I have an older car a 2010 350 E that needed $3500 worth of work. I love that car and I believe it will go 300,000 miles. I take care of it. It is a More

by DEBCHARL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Craig and our team and don't hesitate to let us know if we can be of further assistance.

April 24, 2024

Excellent, professional service. No wait time, the problem has been resolved in one day. Kudos to the service manager, outstanding. More

by KIZOTOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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