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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.8
1,848 Reviews
Call Service Center (978) 372-2552

1,848 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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August 30, 2024

Nick is always very helpful and professional. Called me and kept me informed on the problem they found More

by JPMCMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2024

Excellent service and very honest employees. Returned $40.00 he found in my car!Thank you More

by WSLATTS02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t have name
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Aug 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 26, 2024

We booked our service appointment online and it worked out as planned. Nick was very attentive and explained everything. We decided to wait rather than use a loaned car. Nick said it would take about an h More

by elliott_don
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc. We'll be sure to let Nick know how much he helped!

August 23, 2024

Great service and communication from the staff. Very easy to make an appointment and they solved the problem quickly. More

by jakemkielty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Smith Motor Sales of Haverhill Inc responded

Jake, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

August 22, 2024

Easy to schedule service at the earliest date and time I requested. Service was quick and done at the estimated time. More

by JMQYOUNG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 22, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 21, 2024

I was met with a smile and served immediately. Nicholas was extremely informative, honest, and pleasant to communicate with. More

by JESSICAJCYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Smith Motor Sales of Haverhill Inc responded

Jessica, we are very happy to hear that Nicholas provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 21, 2024

Great service and help with buying my new Mercedes which I will have soon. Thank you. More

by RICHARDBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 21, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Richard, and we look forward to working with you again.

August 21, 2024

Rob in service was very friendly and the recall was fixed in a timely manner. The loaner vehicle was nice however it really should have been cleaned or at leased wiped down inside before given to use. More

by Jennygwiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob
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Aug 21, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Jenny, for your kind words for Rob and for taking the time to leave us this wonderful feedback!

August 17, 2024

Great Service Department. They explain in clear language what is required for any service and complete all work on time. More

by RACLAUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 16, 2024

as always, they keep doing superb jobs every single visit. The best dealership in the area. More

by SASU01824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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