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Smith Motor Sales of Haverhill Inc - Service Center

Haverhill, MA

4.8
1,848 Reviews
Call Service Center (978) 372-2552

1,848 Reviews of Smith Motor Sales of Haverhill Inc - Service Center

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September 06, 2024

Nick was great. was diligent , honest and open. Great customer service. All work was done per request More

by fnazzi11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear Nick and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

September 06, 2024

Owner of several Mercedes Benz from this dealership over the past years with full maintenance from their employees in service More

by Davideastevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
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Sep 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 06, 2024

Smith Motors is an amazing car dealer. I have been dealing with them for over 25 years. Their customer service is impeccable and their staff is friendly and knowledgeable. More

by Mxzbob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Lander, William Crow
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Sep 08, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 04, 2024

Great experience. The service I received at Smith was highly professional and organized. Very satisfied. More

by JohnP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Smith Motor Sales of Haverhill Inc responded

John, Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 03, 2024

They have excellent service with prompt and courteous staff members will to listen to my concerns. More

by Ed Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Crow
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Sep 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Ed, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

September 03, 2024

I really enjoy dealing with the people of this dealership. Smith Motors is one of the easiest places to work with. More

by KLINGERRJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nichols met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years!

September 02, 2024

Great service great staff very knowledgeable and quality work Steve Bergeron is an amazing talented asset to your service team. More

by BILL@BILLKENNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Bergeron
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Sep 03, 2024 -

Smith Motor Sales of Haverhill Inc responded

Bill, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc. We look forward to having you as one of our valued customers for many more years!

September 01, 2024

This was my first service appointment with my first Mercedes. People were pleasant and prepared for our appointment . More

by debziolkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much, Deb, for your kind words, and for taking the time to leave us this wonderful feedback!

August 31, 2024

The Service Manager, Wes Reed was exceptional, dealing with me and my service issue. Thanks. More

by george.m.petzold@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Reed
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Sep 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, George, for taking the time to share your thoughts on working with Wes and our team. We're glad to hear we delivered such a great experience!

August 30, 2024

Smith motors was responsive. The work was done in a timely manner. I will use. Them for future service More

by RBRESERVATIONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

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