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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

April 16, 2023

Great service from Craig Tedeschi. He helped us to diagnose and solve the problem. Thanks! More

by csverdaguer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Apr 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Craig and our team, and we look forward to working with you again.

April 15, 2023

Roadside was prompt and professional. Noel was very helpful replacing my battery He was there in a timely manner More

by SueRumore
Recommend Dealer
Yes
Employees Worked With
Roadside
Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 14, 2023

Their customer service is the best - friendly, efficient and they truly have the customer’s interest top of mind. More

by Claudine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wes
Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Claudine! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 14, 2023

My car issue was resolved in a prompt manner My car had a tire pressure issue, I needed the car before 4:00 PM, I went to the dealer around 12:30 More

by SEYDYSS
Recommend Dealer
Yes
Employees Worked With
Nick, he Is just awesome
Apr 16, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 12, 2023

Always polite and courteous attention to your needs. A pleasure! As always will be there for the next servicing! More

by DNEEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 13, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

April 11, 2023

As always, excellent customer experience at Smith Motirs and they take great care of the car More

by JBFRENCH1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 12, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

April 11, 2023

I love Smith motor they have great personality and I love the people good service creat price More

by WILKINSVARGAS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Apr 12, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 08, 2023

Smith Service provides quality and timely service. The service reps are knowledgeable and courteous. I always have a good experience at Smith. More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

April 08, 2023

Nick was knowledgeable and efficient He explained what would be done It was completed in a timely manner More

by Rsantagat I
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Nick was able to help, and we hope to see you again!

April 08, 2023

Good service and staff. Loaner car clean, very happy with scheduling and service done on .you vehicle. More

by westycalnan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Penny
Apr 09, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dave met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

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