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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

August 19, 2023

Great service as always! Craig Tedeschi in the service Dept helped me out with two blown tires and saved me a few bucks by reminding me they were under war warranty 👍 More

by PAUL.CARUSI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Aug 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Paul, Thank you for your business and this review. We're happy to hear Craig and our service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 18, 2023

Friendly, knowledgeable & always accommodative staff. Service is spot on, fixed right the first time. Wonderful selection of first class vehicles, a great location and a light, airy facility. More

by MB1076774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 21, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. Nicholas and our team appreciate your business and hope to see you again soon!

August 17, 2023

Great service, always on time and the guys are súper profesional and friendly. Good experience! More

by LOQUITOWOOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Aug 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

August 17, 2023

The service performed was very good This visit was for service b. The loaner car was helpful More

by BLUMENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

August 17, 2023

I've had my car serviced at Smith Motors on several occasions. Each service is done quickly and with great care. Each service department rep is very thorough and happy to answer all questions and make More

by DINSDEVIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

August 16, 2023

Vehicle runs well and it was cleaned inside and out, the service person broke my windshield and didn’t tell me. I didn’t notice it until later that afternoon. More

by MURENA161
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Aug 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

August 14, 2023

You go for one problem they give you few other problems looks like they are trying to create more work for themselves More

by DMG2755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Tedeschi, Dave Penny
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Aug 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns?

August 14, 2023

I love Smith motors they're fast and professional. They explain everything plainly so you understand. The technicians are very knowledgeable outside the computer's. They're just great. More

by WESCSCOTT50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Dave Penny
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Aug 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

August 09, 2023

I have my serving done at Smiths all the time. Professional and the concern is taken care of. More

by SMCEVOY725
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Craig Tedeschi
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Aug 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 08, 2023

Clean car, well priced, and excellent service from my sales person who was named Randy. More

by TKOD99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Aug 10, 2023 -

Smith Motor Sales of Haverhill Inc responded

Here at Smith Motor Sales of Haverhill Inc, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed working with Randy, and it was a pleasure having you at the dealership. We appreciate your review!

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