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Smith Motor Sales of Haverhill Inc

Haverhill, MA

4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

September 18, 2023

Took a couple of weeks to get the appointment but once there the service was great and courteous More

by SAADTANNOUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 18, 2023

Great service and always easy to work with the service attendants. Nice to get a loaner car while my car was being serviced. More

by RICHARDBAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brockton
Sep 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Richard, for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 17, 2023

The service manager took the time to explain everything clearly to me and gave me options. He was very customer friendly! More

by DDROLET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Sep 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

September 16, 2023

I’ve had great service there for nearly 40 years! I wouldn’t go anywhere else for Mercedes sales or service. More

by JLSINTROS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Sep 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing us over the years. We truly appreciate your loyalty. Thank you for taking the time to leave us a five-star rating. We look forward to serving you for years to come.

September 15, 2023

Smith Motors provides excellent service. Their pricing is reasonable. Their service is quick and efficient. More

by MARCIAPORETSKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
Sep 17, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

September 10, 2023

Great sales and service! Brock, Roger and Craig are fantastic. Wish they had a full time receptionist. More

by LABELSETC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Sep 11, 2023 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that Brock, Roger, and Craig were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

September 07, 2023

Needed a battery they took me right away the wait time was no bad at all More

by BEL779
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Sep 08, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

September 02, 2023

Great service and great people and they get right to the point I will be back for service in the future. More

by UBLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Sep 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. Craig and our team appreciate your business and hope to see you again soon!

September 02, 2023

Great service and very accommodating. Will recommend to all my family and friends. Thank you More

by ROSEMARYM21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Sep 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Craig and our team and don't hesitate to let us know if we can be of further assistance.

September 01, 2023

Great service, employees are terrific and very helpful. I never had any nasty issue with the staff More

by SMM_CTI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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