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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

November 30, 2023

Very professional relaxed atomosphere. Very clean and staff was exceptional Craig Nick Joseph very helpful and courteous More

by FRANKPALL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Clohisy is a class act. , Craig Tedeschi, Dave Penny
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Dec 01, 2023 -

Smith Motor Sales of Haverhill Inc responded

Frank, it's great to hear that Craig and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

November 29, 2023

Dealer responded to emergency check engine light alarm with fix complete in less than 2 hours without any scheduled appointment...love the service More

by Vas BOGOSIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 29, 2023

The customer service I received was outstanding. From the beginning to the repair being completed, they were professional & transparent about what needed to be done. It was a complicated repair & th More

by JANAEXOOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as one of our valued customers for many more years to come!

November 27, 2023

very attentive, very informative and an overall great experience at this dealership. Love the car More

by jjdibello4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wheeler
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Nov 27, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 27, 2023

The service dept is very helpful. Nick and Craig are excellent. Very pleased with your service. RWM. More

by RICHARD.MAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Nov 27, 2023 -

Smith Motor Sales of Haverhill Inc responded

Richard, Thank you so much for your kind words for Nick and Craig, and for taking the time to leave us this wonderful feedback!

November 22, 2023

Craig is a gem! !! I wish every Mercedes’s dealership had someone just like him. Knowledgeable, efficient and patient. He has been able to solve two of my concerns w More

by DANI54M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Nov 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Tom and Danielle! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig and the team met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

November 22, 2023

One of the best dealerships I've ever been too. Very professional and knowledgeable. They help with any issues any time. All employees are willing to help. More

by Chirauptl
Recommend Dealer
Yes
Employees Worked With
Nick
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Nov 24, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

November 18, 2023

Always a pleasure to work with and they keep you well informed about the status of your vehicle. More

by JOHN.MANNING3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
Report | Print
Nov 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business, John, and hope to see you again soon!

November 17, 2023

Craig and Smith Motors always go the extra mile to please their customers. They are polite, knowledgeable and always finish on or ahead of schedule. They do a great job. More

by Cnorden1
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi, Craig Tedeschi
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Nov 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 17, 2023

Excellent customer service and attention to detail. All interactions have been very positive and pleasant. More

by KBRES3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Randy Wheeler
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Nov 19, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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