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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,249 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,249 reviews

December 14, 2023

I feel the customer service is very good. Always friendly, respectful, polite. Only thing I’m didn’t give it five stars for because one time I drop off my car there and I believe I got a dent More

by RACHIDAJOUBEIR1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger sales rep. , Dave Penny
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Dec 15, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 09, 2023

Excellent service experience. Have always received great treatment over many years at Smith Mercedes. Highly recommend. Nick Klinger kept me informed and took good care of me. More

by rhirving
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 11, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating mean a lot to us. We're glad Nicholas was able to help, and we hope to see you again!

December 04, 2023

Polite and professional. Service was competed in a timely manner. Scheduled quickly as well. Thank you. More

by BTWYON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Dec 04, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 03, 2023

Good communication They did a nice job getting our car in quickly and keeping us informed as to its status More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Craig Tedeschi, Dave Penny
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Dec 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Ed, and we look forward to working with you again.

December 02, 2023

My experience with Smith has always been stellar, they are my go to Mercedes Benz dealership. More

by STACEY617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Loren Goldstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi
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Dec 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business, Stacey, and hope to see you again soon!

December 01, 2023

Friendly & efficient service Because the sales process was excellent I decided to have my car serviced at smith motors as well More

by JPMCDONALD243
Recommend Dealer
Yes
Employees Worked With
Matthew in the service dept
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Dec 01, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc to be a positive one. Please don't hesitate to reach out if you need anything else.

December 01, 2023

Great and fast Great customer service I would recommend it to everyone who owns a Mercedes Benz More

by LBJTHELAND11
Recommend Dealer
Yes
Employees Worked With
Nick
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Dec 01, 2023 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc, we look forward to having you as a valued customer for many years to come!

December 01, 2023

Friendly and professional Would def recommend them to friends. Prompt service and always available. Ty More

by a-trish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smith Motor Sales of Haverhill Inc.

December 01, 2023

Very friendly and efficient and accommodating Good communication skills Hard to find these days Reasonable More

by vscooke1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Dec 01, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

November 30, 2023

On-time. Informative re what additional things needed attention. Provided detailed info on tire replacement and costs. More

by SDHOFFMAN0
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 30, 2023 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

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