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Smith Motor Sales of Haverhill Inc

Haverhill, MA

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Employees
Reviews
Vehicles
4.8
2,247 Reviews
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420 River St

Haverhill, MA

01832

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Showing 2,247 reviews

May 04, 2024

It is my second time for service . They are awsome. I will recommend them to my friends and family .we have 4 Mercedes between me and my brother. Thank you More

by rizkallahmilad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Penny
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May 06, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

May 02, 2024

Nick, my service manager, is outstanding. He took care of my alignment and oil change within hours while he provided me with a comfortable loaner. He's respectful, courteous, and exceeded m More

by AROLD25200
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

May 01, 2024

Craig is a top notch service manager and representative. His top priority is always his customers. He explains all services performed and strives to get my car back to me as quickly as possible. All and a More

by Cnorden1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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May 02, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you so much for your excellent review! We are happy that Craig had the opportunity to work with you, and we are thrilled that you found your experience with us here at Smith Motor Sales of Haverhill Inc. to be positive. Please don't hesitate to reach out if you need anything else.

April 30, 2024

Excellent service! Always prompt and efficient. Craig is awesome! Everyone is so friendly and professional. More

by LWLANE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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May 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you! Craig and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Smith Motor Sales of Haverhill Inc.

April 30, 2024

Outstanding customer service, very professional, I appreciate all the updates and concerns. Thank you much More

by rahbusa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Tedeschi, Dave Penny
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May 01, 2024 -

Smith Motor Sales of Haverhill Inc responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Craig met your expectations. Thank you for choosing Smith Motor Sales of Haverhill Inc., we look forward to having you as a valued customer for many years to come!

April 29, 2024

I had such a low pressure, positive car buying experience. I would certainly tell others to try out Smith Motors! More

by mariclare.hamel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brockton Payette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Waugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you, Mariclare, for choosing Smith Motor Sales of Haverhill Inc. Your feedback and rating greatly benefit us. We're glad we could help and hope to see you again!

April 27, 2024

Best service department. . Very friendly and helpful with all my questions. First time Mercedes owner and I LOVR my car. More

by Becky Meharg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Apr 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Becky, and look forward to your next visit.

April 26, 2024

Craig Tedeschi was the best. I have an older car a 2010 350 E that needed $3500 worth of work. I love that car and I believe it will go 300,000 miles. I take care of it. It is a More

by DEBCHARL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
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Apr 29, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Craig and our team and don't hesitate to let us know if we can be of further assistance.

April 24, 2024

Excellent, professional service. No wait time, the problem has been resolved in one day. Kudos to the service manager, outstanding. More

by KIZOTOV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Klinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

Thanks for sharing your thoughts about your experience with Smith Motor Sales of Haverhill Inc. We appreciate your business and hope to see you again soon!

April 24, 2024

The dealer is close to my home and the service is friendly and professional. I bought my car there with a prepaid service contract. I am satisfied. More

by JFPEI
Recommend Dealer
Yes
Employees Worked With
Craig Tedeschi
Report | Print
Apr 25, 2024 -

Smith Motor Sales of Haverhill Inc responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smith Motor Sales of Haverhill Inc!

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