Smail Ford

Worst service department...LIARS!!! Had my truck for a total of 3 weeks now for a window replacement and a dash rattle...everytime I call they tell me they are working on it...stopped in Had my truck for a total of 3 weeks now for a window replacement and a dash rattle...everytime I call they tell me they are working on it...stopped in one evening after they have been “working” on it and it hasn’t been touched...don’t even bother with these full of sh** liars you’ll just get the run around...go to another reputable dealer in the area for service More

New lease purchase No hassle. Evan Christy didn't push and gave me what I wanted. I asked for extra and got what I wanted. Made my last three purchases at Smail Ford and No hassle. Evan Christy didn't push and gave me what I wanted. I asked for extra and got what I wanted. Made my last three purchases at Smail Ford and every time, no haste. More

No hassle purchase Easy to work with very informative pleasant demeanor vehicle clean and gased instructed on the many amenities and uses of the computer screen and even Easy to work with very informative pleasant demeanor vehicle clean and gased instructed on the many amenities and uses of the computer screen and even let me bring my dog in the show room for the deal checkem out 2nd purchase from smails More

Great dealer! You'll leave knowing you'll go back Easy to work with! No hassle car buying experience. Best price out of 6 dealers in Pittsburgh area. Go to Smail you will not be disappointed. Will Easy to work with! No hassle car buying experience. Best price out of 6 dealers in Pittsburgh area. Go to Smail you will not be disappointed. Will go there first for my next truck purchase. More

Couldn't be better Or salesperson was great he selected the perfect car for us right off the start. He was very informative and answered all of our questions very clear Or salesperson was great he selected the perfect car for us right off the start. He was very informative and answered all of our questions very clearly. Not only were we happy with the amazing sales team but the sales and finance managers helped us get the car we wanted at a very affordable price. When we pulled away in our new car we were completely informed on how to use all our new and updated features. The whole experience was very timely and smooth flowing. Best of all it was simple. Thank you Smail. More

Terrible I had set up an appointment for the used car dealer at smail auto group in Greensburg for this afternoon at 430pm to look and hopefully purchase the t I had set up an appointment for the used car dealer at smail auto group in Greensburg for this afternoon at 430pm to look and hopefully purchase the truck I was very much interested in and the salesman calls me today and says oh I'm sorry we sold the truck last night...can I help u with anything else...Im like no...i told him I don't understand I made an appointment on purpose with u yesterday morning...and u call to tell me the truck is gone...this is no way to do business...im completely disguised and have never been treated like this from a Ford dealer...I have owned several Ford pick up trucks and all I can say I will never....never recommend anyone to go to smail to purchase a truck for how I was treated today More

Excellent Great experience and a great deal. Both John and Joe were excellent to deal with and I would highly recommend. In fact my dad purchased his second tru Great experience and a great deal. Both John and Joe were excellent to deal with and I would highly recommend. In fact my dad purchased his second truck from them a week after I did. More

Repair of gas gauge My rating applys only to Bob. He did do everything possible to assist us and correct problems. Other members of the staff were not at all willing to a My rating applys only to Bob. He did do everything possible to assist us and correct problems. Other members of the staff were not at all willing to assist. More

Great service experience Best dealer for auto maintenance,quick turn around exceptional dealer personal who care about your car. I feel I don't need to try other garages for s Best dealer for auto maintenance,quick turn around exceptional dealer personal who care about your car. I feel I don't need to try other garages for service because they do it right the first time and care about you the customer. More

Great Experience Had a great experience! There were no high pressure sales, John worked hard to get me the deal that I was comfortable with and I would definitely come Had a great experience! There were no high pressure sales, John worked hard to get me the deal that I was comfortable with and I would definitely come back here for my next vehicle. More