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Smail Ford
Greensburg, PA
218 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 218 reviews
January 20, 2020
All around great experience Nick and Jeff Jr. made the process extremely easy and great dealership all around when it came to customer service. This is my 7th vehicle that I'm bu Nick and Jeff Jr. made the process extremely easy and great dealership all around when it came to customer service. This is my 7th vehicle that I'm buying from the Smail Group. More
by sama.lentine
Employees Worked With
Jeffery Smail Jr., Nick Breault
Helpful November 08, 2019
I had one request, Do not put one mile on my car!! In the past your service department drove my car 75 miles!! That being said you didn’t put one mile on my car you drove it 5 miles, I just wanted the oil ch past your service department drove my car 75 miles!! That being said you didn’t put one mile on my car you drove it 5 miles, I just wanted the oil changed and state inspection not for you to joy ride MY Mustang GT and the answer is NO not one person tried or even offered to replace the 3/4’s tank of gas. I would rather pay for the inspection at another dealership than have you joy ride the gas out of my car for your “free inspection”. I have never had a good experience with your service department, you should change the name to we will stick it to ya and don’t give a xxxx department. The customer is always wrong at your dealership, the only thing that’s right at your dealership is the name Smail because you people STINK!!! More
by Irishchef23
Employees Worked With
Robert Corbett
October 22, 2019
Satisfied customer Jeff Markle was very helpful and made the process painless. I would recommend Smail Kia for your next purchase they are hassle free and easy to deal w Jeff Markle was very helpful and made the process painless. I would recommend Smail Kia for your next purchase they are hassle free and easy to deal with. More
by Robert
Employees Worked With
Jeff Markle
October 21, 2019
I was not pleased ! My first oil change. First ! It should have been free for what I paid for the truck. After the oil change I had oil drops on my garage floor. I looked My first oil change. First ! It should have been free for what I paid for the truck. After the oil change I had oil drops on my garage floor. I looked under the vehicle to see oil all over the frame under the engine. Filter and plug were tight and no leakage. Apparently technician allowed oil to drain on skid plate and side of engine. Not how I treat a new vehicle !!! More
by Johnsdc
Employees Worked With
John Skowronek
October 16, 2019
Provided service on a recalled airbag They handled the process in a professional way and completed the job timely as promised. No reason to not be satisfied. Job was done as expected. They handled the process in a professional way and completed the job timely as promised. No reason to not be satisfied. Job was done as expected. More
by CM
Employees Worked With
I don't remember her name
October 16, 2019
Bought a used 2013 Ford F-150 truck I bought a used 2013 Ford F-150 truck and the experience was the best I’ve ever had buying a vehicle. I dealt with Anthony Batista and he was very kno I bought a used 2013 Ford F-150 truck and the experience was the best I’ve ever had buying a vehicle. I dealt with Anthony Batista and he was very knowledgeable about the truck I was looking at. They took care of the recall on truck before leaving. I couldn’t be happier with the price, the service we received while at the dealership and the truck. The entire experience was the best I ever had. More
by Foxman970
Employees Worked With
Anthony Batista
October 12, 2019
Everyone was great! Love my 2020 Explorer ST!! No pressure, no hassle! Courteous and professional staff! My second vehicle purchased from Smail Ford. Just enjoy driving m Love my 2020 Explorer ST!! No pressure, no hassle! Courteous and professional staff! My second vehicle purchased from Smail Ford. Just enjoy driving my Explorer ST. More
by ExploreanewExplorer
Employees Worked With
Nick Breault, John Poole
October 12, 2019
I received good service I just want to say that Barry was very helpful getting everything approved to get the ok to put on the hand controls and the Bruno wheel chair carrier I just want to say that Barry was very helpful getting everything approved to get the ok to put on the hand controls and the Bruno wheel chair carrier on the car. Everyone one I came in contact with at smail were kind friendly and helpful. I will Barry as a person to contact when looking to buy a vehicle. More
by Tammy
Employees Worked With
Nick Breault, Barry Noonan
February 18, 2019
Worst service department...LIARS!!! Had my truck for a total of 3 weeks now for a window replacement and a dash rattle...everytime I call they tell me they are working on it...stopped in Had my truck for a total of 3 weeks now for a window replacement and a dash rattle...everytime I call they tell me they are working on it...stopped in one evening after they have been “working” on it and it hasn’t been touched...don’t even bother with these full of sh** liars you’ll just get the run around...go to another reputable dealer in the area for service More
by Jeffjacq
Employees Worked With
Robert Corbett
October 09, 2017
New lease purchase No hassle. Evan Christy didn't push and gave me what I wanted. I asked for extra and got what I wanted. Made my last three purchases at Smail Ford and No hassle. Evan Christy didn't push and gave me what I wanted. I asked for extra and got what I wanted. Made my last three purchases at Smail Ford and every time, no haste. More
by Chuck127
Employees Worked With
Evan Christy and Bob Evancho
