Smail Ford

Purchasing Experience My husband and I have purchased several cars from Bud Smail over the past years. We had a 2009 MKZ and believed it was time to move up to a car with My husband and I have purchased several cars from Bud Smail over the past years. We had a 2009 MKZ and believed it was time to move up to a car with a roomier interior. I checked the Smail inventory and found a 2013 MKS that seemed to meet our needs. A friend referred us to Steve Miller, a Sales Consultant. I called him on the phone and we set up a time for us to go in and not only see the car but also to drive it. We were impressed with the car and were able to work out an acceptable price. Steve was very knowledgeable about the car and could answer all our questions. The car was ready at the agreed upon time. After completing the paperwork with Nick, Steve got us into the car and began to explain the car's features. He explained each feature and preset those we asked him to set. He spent time with us and answered every question. His explanations were in plain English, not "Automobile Speak". He assured us that we could come to the dealership whenever we needed help with how to use a particular feature. I plan to make an appointment with him once I have familiarized myself with the main features to be sure that I am using everything correctly. Steve is personable but also professional and knowledgeable. I would recommend him to anyone looking to buy a car. More

Buying My First NEW Car We cannot thank Steve enough for his time and dedication to us as customers. After four different dealerships we picked Smail – not just because of t We cannot thank Steve enough for his time and dedication to us as customers. After four different dealerships we picked Smail – not just because of the products – it had a lot to do with the time Steve spent with us, his listening skills, and personality. Three trips to Greensburg from Pittsburgh was well worth the mileage. I had asked to test drive a car a second time, after driving several others, in an attempt to narrow my choice. Because of our needs it was a longer and more tedious process than usual, I'm sure, but we greatly appreciate all of his many efforts. The Ford Fusion is AMAZING and I can only image we will come back to Smail time and time again – if not for anything else but to seek Steve's diligence. More

professional salesmen Henry and Clark both helped me to get the car I wanted and feel comfortable in using all of the features. Both were very professional! Gold stars guys Henry and Clark both helped me to get the car I wanted and feel comfortable in using all of the features. Both were very professional! Gold stars guys! More

This is the third car I purchased from Clark. He is a great salesman and always gets me a great deal. I will be a long time customer of Smail and I will be sure to tell all my friends and co workers to g great salesman and always gets me a great deal. I will be a long time customer of Smail and I will be sure to tell all my friends and co workers to go and see him or any salesman at a Smail Dealership. More

Don was great. He got me in a price that I was comfortable with for my lease. He was knowledgable on the two cars I was looking at and helped me make my final choice. Friendly genuine service with comfortable with for my lease. He was knowledgable on the two cars I was looking at and helped me make my final choice. Friendly genuine service with no pressure. Nick the business manager was great especially since I needed the car registered out of state. I will definitely be recommending Smail Ford to any friends looking to make a purchase More

Ralph is a great salesman and I feel like he always makes me a great deal. I always feel like a valued customer at Smail and with Ralph in particular. me a great deal. I always feel like a valued customer at Smail and with Ralph in particular. More

Ralph Kercheval is one of the best sales men that has worked with me .He helped me out with everything in car. nice job and thank you . see you soon. worked with me .He helped me out with everything in car. nice job and thank you . see you soon. More

I rated my experience the highest it could have been simply because of the amazing experience I had! Mike makes car buying such a smooth and easy process! He listens and goes above and beyond to make su simply because of the amazing experience I had! Mike makes car buying such a smooth and easy process! He listens and goes above and beyond to make sure his customer is happy and taken care of. I will continue to recommend him to anyone looking to buy a car. More

My husband and I are delighted with the new Lincoln we purchased from Bud Smail and with our complete experience during the process. We asked to look at the Lincoln MKZ the previous week when we stopped purchased from Bud Smail and with our complete experience during the process. We asked to look at the Lincoln MKZ the previous week when we stopped in to see the Ford CMax. After speaking with Ralph about all the features of the Lincoln and thinking about it for a week, we decided to return and either lease or purchase a Lincoln, even though we were not really planning to make any changes as far as our Acura was concerned. The deal offered on this vehicle was so good we bought it on the spot, Ralph was very knowledgeable about the vehicle and we are truly satisfied with our decision. More

When we stopped at Bud Smail Ford Lincoln, we were immediately greeted by a helpful person who then directed us to Ralph Kercheval. We told Ralph that we were interested in a Ford hybrid (C-Max). Ra immediately greeted by a helpful person who then directed us to Ralph Kercheval. We told Ralph that we were interested in a Ford hybrid (C-Max). Ralph found just the car we were looking for. He took us on a drive that really showed the capabilities of the car. Ralph explained all of the features of the car and helped us determine the best financing arrangements. I felt that the lease that we settled on was very fair. Ralph also took the time to show me another car that I am thinking of owning. Finally, felt that the environment was very pleasant. More