Simpson Chevrolet of Irvine

Victor and Randy won my business through answering my call, providing helpful new vehicle information and proactively assisting me with a factory order. Due to an existing GM relationship with another de call, providing helpful new vehicle information and proactively assisting me with a factory order. Due to an existing GM relationship with another dealer, I anticipated buying my new truck elsewhere for a “better deal” however this other dealer was no match for Victor and Randy’s level of customer service. When my truck arrived early, it was no question that I would drive 60 miles from my home to purchase from Simpson Chevrolet instead of the closer dealer. More

I take my 2012 GMC to the dealer because they found an issue I had with the front end and fixed it since then I have used Simpson for routine maintenance and feel their safety check keep my car running sm issue I had with the front end and fixed it since then I have used Simpson for routine maintenance and feel their safety check keep my car running smoothly. More

The electrical problem still persists. I feel nothing was fixed. Technicians left their trash in my car was filthy, dirty. There is a technician there by the last name, Simpson, very unpro I feel nothing was fixed. Technicians left their trash in my car was filthy, dirty. There is a technician there by the last name, Simpson, very unprofessional and very rude. More

James Simpson is the best and makes the service visit a pleasant one. Easy In Easy Out! pleasant one. Easy In Easy Out! More

Every time we come to this dealership for service, we have encountered an issue - typically surrounding poor customer service and lack of even adequate assistance or a sense of customer care. I will not have encountered an issue - typically surrounding poor customer service and lack of even adequate assistance or a sense of customer care. I will not get another chevrolet simply because the dealership’s service department has been so disappointing. More

Joaquin and the rest of the team were very easy to work with. They didn't insist or pressure me into buying additional things that I was not interested in. There weren't any surprise add-ons at the end, an with. They didn't insist or pressure me into buying additional things that I was not interested in. There weren't any surprise add-ons at the end, and they were very straightforward with discussions on pricing. I would recommend that people go to this dealership if they are looking to buy a Chevy. I can't stress enough that they are very straightforward with their pricing and don't try that typical sales approach of artificially inflating the price to make you negotiate the price down! More

So far very good,my experience was good they are friendly,faster,the job good friendly,faster,the job good More

Five stars for the entire team! After a months long search for the perfect white Tahoe, I finally found one here. Karl was so helpful throughout the entire process. Excellent commun After a months long search for the perfect white Tahoe, I finally found one here. Karl was so helpful throughout the entire process. Excellent communication from him, without being too aggressive or annoying, which is often the case at dealerships. I also had a trade-in that I completed with them. Darren led this process and was also great to work with, despite the challenging title situation I had. I would buy from them again and highly recommend Simpson Chevy. More

I really appreciate the efforts made by staff in ensuring I was completely satisfied. From start to finish (about 1 week from initial visit to driving out the door), Simpson Chevrolet kept me informed; good I was completely satisfied. From start to finish (about 1 week from initial visit to driving out the door), Simpson Chevrolet kept me informed; good communication. Mark (sales rep.) answered all my questions about the new vehicle and took the time to show me ALL the features. Sean (and financing staff) worked hard in trying to get me the best financing deal. I would definitely recommend Simpson Chevrolet to my friends and colleagues (if in the market). Thanks team! I love my new Traverse! More

Still waiting on second key ! Service was hurried, gave a feeling that we are not important. Service was hurried, gave a feeling that we are not important. More