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Simi Valley Toyota
Simi Valley, CA
3,013 Reviews
We at Toyota of Simi Valley realize there are many choices when it comes to your ‘next auto buying experience’. Every review we have on this site is a testament to one of the golden rules, “treat others as you would expect to be treated”- we live and breathe it here at Toyota of Simi Valley every day. We realize we are not perfect but we certainly strive for perfection at every given opportunity.
If it is a unique ‘car buying experience’ you are looking for that is free from the games, the gimmicks, the haggling and the shady tactics then please take the time to visit our dealership- you will not be disappointed. We are the “#1 Dealer Rater Toyota Dealership in the NATION for 2011” & in California 2012, 2013 for a reason- come and enjoy the ‘experience’.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 PM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,013 reviews
Verified Customer
December 08, 2024
Debbie was excellent and provided solid customer service and had my car back to me in minimal time. I appreciate all the staff at DCH Toyota. and had my car back to me in minimal time. I appreciate all the staff at DCH Toyota. More
by rasesh79
Employees Worked With
December 07, 2024
Steven was amazing. Thoroughly walked me through the process of what was gonna be done. But he also made sure my specific questions were answered. Thoroughly walked me through the process of what was gonna be done. But he also made sure my specific questions were answered. More
by saharawilcox
Employees Worked With
Steven Mozes
December 04, 2024
Excellent Customer Service by both our Sales and Billing Department ! would recommend to friends and family!!! Department ! would recommend to friends and family!!! More
by clau93041
December 04, 2024
We were pleased with all of the staff that we met during our purchase. Everyone was professional and extremely knowledgeable. We felt comfortable with making our purchase. our purchase. Everyone was professional and extremely knowledgeable. We felt comfortable with making our purchase. More
by Mhwilbur
Employees Worked With
December 04, 2024
Total experience was great! Carson (sales) was awesome! He is very knowledgeable and professional. He made a vehicle suggestion which ended up being the right choice for us. P Carson (sales) was awesome! He is very knowledgeable and professional. He made a vehicle suggestion which ended up being the right choice for us. Paul Brown (Finance Manager) tied up the perfect experience, it was a pleasure!! More
by emailit29
Employees Worked With
Carson
December 04, 2024
I do not want to write any thing else, but I will complete the survey. complete the survey. More
by vmartgolf
Employees Worked With
December 04, 2024
Very disappointed with the service department. They were trying to earn my business and sent out a good promotion for an oil change special so I decided to return there. I had just changed my engi They were trying to earn my business and sent out a good promotion for an oil change special so I decided to return there. I had just changed my engine and cabin air filter 5-6 months ago and the service advisor texted me that they were both dirty and needed replacement for $74.00 each. Then one minute later, I receive a video from the technician showing me that the engine air filter was clean but the cabin air filter was slight dirty. The service department is only there to take your money and the service advisors work on commission so they will try and squeeze every dollar you have. I do not trust them with my car! More
by drjeffcohen
Employees Worked With
None
