Simi Valley Toyota

My experience with Simi Valley Toyota was excellent. The staff was professional and friendly, providing regular updates on the status of service. The technician quickly diagnosed and resolved the issue. The staff was professional and friendly, providing regular updates on the status of service. The technician quickly diagnosed and resolved the issue. More

The service was pretty good but there were not enough service representatives to service all customers. I was only there to pick up my car but waited about 25 minutes to be helped. service representatives to service all customers. I was only there to pick up my car but waited about 25 minutes to be helped. More

Went for an oil change, place was clean and waiting area has great space. however, for an oil change it took 2.5 hours! It took too long but my service agent, Mark Platz was super friendly and nice. Wish th has great space. however, for an oil change it took 2.5 hours! It took too long but my service agent, Mark Platz was super friendly and nice. Wish the service time was quicker though. More

Amazing car buying experience! Professional and friendly salespeople, not pushy, listened to all my requests and kept me informed throughout the process. Professional and friendly salespeople, not pushy, listened to all my requests and kept me informed throughout the process. More

All personal very attentive and helpful, everyone is in toon on what needs to be done for the car that your taking in for service , I felt very welcome thanks Oscar Robles toon on what needs to be done for the car that your taking in for service , I felt very welcome thanks Oscar Robles More

It sucked having to wait but, everything from checking in, shuttle service home and back and check out was good. in, shuttle service home and back and check out was good. More

The advisor provided me detailed information as to what services are needed. He was mindful of the cost and suggested what needs to be prioritized and not pressuring me to get all the services done in one services are needed. He was mindful of the cost and suggested what needs to be prioritized and not pressuring me to get all the services done in one visit. More

Always work with Kevin in service who makes every effort to get my vehicle serviced quickly and takes great care of me! From scheduling pick ups and drop offs, insuring I benefit from coupons when availabl to get my vehicle serviced quickly and takes great care of me! From scheduling pick ups and drop offs, insuring I benefit from coupons when available, and getting me in and out when time is of the essence, Kevin is my go to guy! All the shuttle drivers are polite, good drivers and fun to ride with! Thanks Simi Valley Toyota! More

The sales rep said I needed all this work on my car prior to it being checked out. I went in for an oil change. My husband looked at the recommendations from the manufacturer. And none of the services were n to it being checked out. I went in for an oil change. My husband looked at the recommendations from the manufacturer. And none of the services were necessary, then they came up with even more costly services as from the multi inspection with even more costs I declined and took my car to tire sales shop, they ended up being a full service shop and checked everything. They said only a few needed to be done. Some deficiency’s were completely fabricated. They said my brakes were OK, but they ended up being dangerously needing replacement. More

Very professional team, great at diagnostics. Superior Customer Service. Friendly and courteous. Have used their service for 12 years. Superior Customer Service. Friendly and courteous. Have used their service for 12 years. More