Simi Valley Toyota

Manny my service tech was amazing very professional and knew how to handle my frustrations with the service call center and parts department and taking over 6 calls and very rude people to just get an appt knew how to handle my frustrations with the service call center and parts department and taking over 6 calls and very rude people to just get an appt! You need to have people with customer service skills answering your phone.. after 4 call I got Stephanie and she finally listened and got me to where I needed to be Amy was super rude and was supposed to have supervisor Ruby call me and not surprised that never happened Back to Manny he worked with me to get my extended warranty to take care of the issue and got me in and out before the end of day I made another appt with him just because of the way he took care of me More

Great people! Great Deal! Great Service! Will buy from Toyota Simi Valley again and again. Great Deal! Great Service! Will buy from Toyota Simi Valley again and again. More

Katie was very professional on the phone with scheduling my appointment for our Toyota Prius plug-in my appointment for our Toyota Prius plug-in More

made appointment for an oil change, took me right away service done in a timely manner....however, during rotation of my tires a stud broke when tire was removed --when asked for the cost to repair was service done in a timely manner....however, during rotation of my tires a stud broke when tire was removed --when asked for the cost to repair was quoted $450-$500 as this was a big job!! As parts were not available I left and took my vehicle to a tire shop the total repair which took 30 minutes, $50.00 , More

The dealership is convenient and the staff has always been pleasant and helpfull. My RAV4 was in for it's 1st year maintenance, with one complaint. This was a repeat complaint from my previous visit 1 been pleasant and helpfull. My RAV4 was in for it's 1st year maintenance, with one complaint. This was a repeat complaint from my previous visit 12/29/23, where my complaint was not resolved properly. Kudos to Manish Sharma for finally resolving the issue. More

They communicated well and serviced my car quickly. I would definitely go there again to service my car I would definitely go there again to service my car More

Excelente el servicio y la atención estupenda. Estoy muy agradecida y nos sentimos bendecidos con nuestra rav4 Estoy muy agradecida y nos sentimos bendecidos con nuestra rav4 More

My car was ready almost 2 hrs. early! Service department a little pushy. Overall it was a good experience. early! Service department a little pushy. Overall it was a good experience. More

I like that they were willing to try and help me in trying to make a deal trying to make a deal More

The salesman Ricardo was very straight forward and responsive. The financial person(forgot their name) made the process easy and efficient- even after I showed up less than well prepared. responsive. The financial person(forgot their name) made the process easy and efficient- even after I showed up less than well prepared. More