Simi Valley Toyota

Very disappointed with the service department. They were trying to earn my business and sent out a good promotion for an oil change special so I decided to return there. I had just changed my engi They were trying to earn my business and sent out a good promotion for an oil change special so I decided to return there. I had just changed my engine and cabin air filter 5-6 months ago and the service advisor texted me that they were both dirty and needed replacement for $74.00 each. Then one minute later, I receive a video from the technician showing me that the engine air filter was clean but the cabin air filter was slight dirty. The service department is only there to take your money and the service advisors work on commission so they will try and squeeze every dollar you have. I do not trust them with my car! More

Oscar was excellent. Everything was explained well and I waited just as long as I was told it would. Everything was explained well and I waited just as long as I was told it would. More

Excellent Customer Service by both our Sales and Billing Department ! would recommend to friends and family!!! Department ! would recommend to friends and family!!! More

Sales rep made me an offer I couldn't refuse. I got a brand new Tacoma below MSRP with free upgrades. Thank you much! I got a brand new Tacoma below MSRP with free upgrades. Thank you much! More

Had a great experience! They were quick, communicative, and did not push too much service on me. They were quick, communicative, and did not push too much service on me. More

Great team very clear and informative Myles explained the car very well and C Matt was very clear about the contract the car very well and C Matt was very clear about the contract More

Excellent service , Mario V , Luis sales manager, and Matt and Paul in finance did everything possible to close my deal, I am upset and mainly disappointed with Toyota financials decision to black ball m Matt and Paul in finance did everything possible to close my deal, I am upset and mainly disappointed with Toyota financials decision to black ball me from their services because some one hacked my credit and made some decisions that weren’t on my behalf. Either way the team I mentioned above still went beyond their standard duties and made me satisfied. Considering that Toyota financial x listed me. I will never again be purchasing a Toyota product again. More

Katie Spalliero is great helper. She was professional and courteous. Thank you so much for her services She was professional and courteous. Thank you so much for her services More

Excellent service from Leonel our salesman, we returned without thinking twice, thanks for your help. without thinking twice, thanks for your help. More

Overall excellent experience. Mario was extremely helpful and did an outstanding job for us. Paul in finance was top notch also! Definitely recommend this dealership to anyone Mario was extremely helpful and did an outstanding job for us. Paul in finance was top notch also! Definitely recommend this dealership to anyone looking for a new or used car!! More