Simi Valley Toyota

We came in needing a car, and with a good idea of what we wanted. Nick was wonderful...kind, helpful, & courteous, as was Tim when we eventually did the paperwork. Steve was our salesman, & handled things wanted. Nick was wonderful...kind, helpful, & courteous, as was Tim when we eventually did the paperwork. Steve was our salesman, & handled things so well; no pressure, no nonsense, and was knowledgeable & forthcoming about his product. The whole deal took about 3 hours, start to finish, & we felt well taken care of throughout. My husband commented that he'd never had such a fine experience buying a car. We're delighted with the treatment we received, and with the car! Thanks, gentlemen.. we'll be back. More

I recently bought a 2010 Sequoia. One week later my husband went back & bought himself a 2010 Tacoma. He felt at home having each and every detail explained in spanish. Everyone at DCH Simi Valley is j husband went back & bought himself a 2010 Tacoma. He felt at home having each and every detail explained in spanish. Everyone at DCH Simi Valley is just great, wonderful service. Thank You, Gus H.. More

My wife and I went to DCH Toyota to test drive a Rav 4, and ended up buying one from Steve. This was the easiest dealer experience we've ever had. No pressure, and what seemed to be a good price (do we eve and ended up buying one from Steve. This was the easiest dealer experience we've ever had. No pressure, and what seemed to be a good price (do we ever really know if it's a good price?). What really surprized me was that Steve let us drive the car off the lot by ourselves for our second test drive. Of course it only had 3 cups of gas in it, but I was glad to have the time alone in the car to evaluate it. Over all a good experience, and I would recomend these guys. Marc More

Excellent experience!! Extremely good price was promised and delivered. Sevando was quite personable and very easy to talk to. He was very easy to get a hold of on the phone. I would gladly do business w and delivered. Sevando was quite personable and very easy to talk to. He was very easy to get a hold of on the phone. I would gladly do business with him again. I originally was promised a better price at Thousand Oaks Toyota, when I arrived there for the purchase, my sales woman said she had a "blond moment" and quoted me a $2000.00 higher price, I walked out. I previously said I would never step inside of Thousand Oaks Toyota after being deceived during a previous purchase. The only uncomfortable time I experienced was when the final sale was written up, I opted out of a etched in glass security system. It's purpose was explained to me, however at no time did I agree to purchase it and the "closing person" seemed upset that he had to redo the paperwork. More

Having had a bad experience with another dealership we were going to take the car to an “independent”, but a friend told us to try DCH. Our service advisor, Paul McCartney, listened to our long winded ex were going to take the car to an “independent”, but a friend told us to try DCH. Our service advisor, Paul McCartney, listened to our long winded explanation, without complaint, and explained what he would ask the mechanic do. He told us he would call us when the car was ready. He called earlier than we expected to say that an additional problem had come to light when the mechanic had taken the car out for a test drive. He was very apologetic about the fact that the additional repair would mean that the car would not be ready for pick up that day, which was fine with us. We wanted the car fixed properly, not fast. Paul said he would call us on the Monday when the car was ready, and he did. When we picked up the car, Paul went over the bill with us and discussed the mechanics findings in depth. We couldn’t have asked for a better experience. More

I had a very good car-buying experience! Steve Van Velzer was very friendly and knowledgeable. The whole process took less than three hours, and this included appraissing a trade-in. I would feel co Velzer was very friendly and knowledgeable. The whole process took less than three hours, and this included appraissing a trade-in. I would feel confident in referring anybody to this dealership. Michael Cheuvront More

I HAD A GREAT EXPERIENCE THIS DEALERSHIP WAS WORKING REALLY HARD TO HELP ME OUT. I WOULD RECOMMEND THIS PLACE TO ANYONE WHO WANTS TO BUY A CAR.I HAVEN'T SEEN THIS LEVEL OF CUSTOMER SERVICE IN A WHILE. T REALLY HARD TO HELP ME OUT. I WOULD RECOMMEND THIS PLACE TO ANYONE WHO WANTS TO BUY A CAR.I HAVEN'T SEEN THIS LEVEL OF CUSTOMER SERVICE IN A WHILE. THEY ACTUALLY SEEM LIKE THEY HAD MY BEST INTEREST AT HEART. NO HASSLES HERE. THANK YOU SERVANDO GAMEZ. A REALLY HONEST GUY. More

Honestly, everything about our experience was great. When I was getting my Scion all of the staff especially Harry D were all very honest and open. I got a 2009 Scion tC at 2000 below the ticket price with l I was getting my Scion all of the staff especially Harry D were all very honest and open. I got a 2009 Scion tC at 2000 below the ticket price with lots of extras like a body kit, spoiler, aftermarket exhaust, and navigation. All in all, it took us about an hour and a half from when we walked in to finishing all the paperwork. They held the car for us overnight without any objects and detailed it and the next day we went over there and picked the car up. All in all, it was a great experience, and even though there are Toyota and Scion dealerships closer to my house but I would rather go there. More

I purchased a new Rav4 from Mr. Van Velzer last night and I was very pleased with the way he treated me. After having been to Hamer Toyota and treated with much disrespect, it was nice to have a good salesma I was very pleased with the way he treated me. After having been to Hamer Toyota and treated with much disrespect, it was nice to have a good salesman that was not pushy and was willing to work with me. He was very friendly. Also the sales financial manager, Mr. Rahimi, was very nice and did a wonderful job. Due to it being New Year's Eve last night, my review is coming in slightly later than I anticipated it to, but these two were the best salesmen that I have ever had the pleasure of dealing with. More

My son Brett and I went to the Simi Toyota on 27 December 2009 because it is within a mile of our home, and as important, I have had two good experiences with this dealership. I purchased a Toyota Van about 2009 because it is within a mile of our home, and as important, I have had two good experiences with this dealership. I purchased a Toyota Van about 10 years ago and my Mom bought a Camry two years ago (at my recommendation) both to our mutual satisfaction. We were greeted warmly by Steve Van Velzer who walked us around the entire facility showing us the various trucks (Tundra & Tacoma). Steve showed us a used Tacoma, spoke positively about the vehicle but realistically and took Brett on a test drive. We then provided our financial information to Steve and discussed various options. During this process Steve was professional, honest, personable and straight forward. Steve worked well with us and for us fairly representing my son and I and the dealership. Bijan (financial manager) was very professional, personalable enough offering the various additional (optional) packages. Straight forward, efficient, did well. Overall our experience was very positive - I'd buy again from this dealership - and I would ask for Steve Van Velzer. Gordon Francisco More