Simi Valley Toyota

We had been researching new vehicles for three weeks or so, after our Lexus LS400 was totaled at a stop light. We finally decided on a new Toyota, and went online to the main Toyota site to build a Camry, so, after our Lexus LS400 was totaled at a stop light. We finally decided on a new Toyota, and went online to the main Toyota site to build a Camry, at that point we decided why not a Hybrid, so we priced our selected model at other Toyota Dealers. No other Dealer came close to the price that DCH Toyota of Simi Valley quoted us on the same optioned car! To make things even more pleasing, when we called and talked to Servando Gamez, he offered to bring the vehicle to us to inspect as my Camaro had an alternator problem. Servando showed up prompty, I had opened the garage and motioned him to bring the Camry in. One look was all it took, I told my wife, buy it! She had peviously driven only one other Camry Hybrid and loved it (reminds her of her Lexus). She insisted I get in the back and go for a test ride, I didn't need to as I already knew we were buying this car, because any car dealership with enough class to bring the test drive to us, sold me right then, but I went along anyway. We went down later that day with the Cashiers check and bought the Camry, Servando showed us were every Department was, and introduced us to the nicest people I have met in a long time! Everyone there was polite and profficient, quite a change from some dealers I have purchased from, and there have been many! We are extremely pleased with not only the Camry, but all the people who work at DCH Toyota of Simi Valley! Thanks Again Everyone! More

I would like to personally thank Mr. Vanvelzer for all his help in selling me my new car. Mr. Vanvelzer was extremely efficient in his knowledge of the automobile as well as showing excellent customer se his help in selling me my new car. Mr. Vanvelzer was extremely efficient in his knowledge of the automobile as well as showing excellent customer service during the entire sales presentaion and finally the sale....He answered all of my questions and was both curtious and helpful in teaching me the fundamentals of my new Prius..In closing I would like to say that my entire expierence with Mr. Vanvelzer and the Toyota dealership was excellent and I would recommend them to anyone that may be looking for a new car and a great deal. Sincerely, Lawrence Richardson More

Unbelievably great service. The best car-buying experience my husband and I have had in 25 years. Highly recommend this dealership for its outstanding customer service, pricing, friendliness, no-pr experience my husband and I have had in 25 years. Highly recommend this dealership for its outstanding customer service, pricing, friendliness, no-pressure approach and willingness to accept our trade-in. Plus we love our new Scion XD! More

We came in needing a car, and with a good idea of what we wanted. Nick was wonderful...kind, helpful, & courteous, as was Tim when we eventually did the paperwork. Steve was our salesman, & handled things wanted. Nick was wonderful...kind, helpful, & courteous, as was Tim when we eventually did the paperwork. Steve was our salesman, & handled things so well; no pressure, no nonsense, and was knowledgeable & forthcoming about his product. The whole deal took about 3 hours, start to finish, & we felt well taken care of throughout. My husband commented that he'd never had such a fine experience buying a car. We're delighted with the treatment we received, and with the car! Thanks, gentlemen.. we'll be back. More

I recently bought a 2010 Sequoia. One week later my husband went back & bought himself a 2010 Tacoma. He felt at home having each and every detail explained in spanish. Everyone at DCH Simi Valley is j husband went back & bought himself a 2010 Tacoma. He felt at home having each and every detail explained in spanish. Everyone at DCH Simi Valley is just great, wonderful service. Thank You, Gus H.. More

My wife and I went to DCH Toyota to test drive a Rav 4, and ended up buying one from Steve. This was the easiest dealer experience we've ever had. No pressure, and what seemed to be a good price (do we eve and ended up buying one from Steve. This was the easiest dealer experience we've ever had. No pressure, and what seemed to be a good price (do we ever really know if it's a good price?). What really surprized me was that Steve let us drive the car off the lot by ourselves for our second test drive. Of course it only had 3 cups of gas in it, but I was glad to have the time alone in the car to evaluate it. Over all a good experience, and I would recomend these guys. Marc More

Excellent experience!! Extremely good price was promised and delivered. Sevando was quite personable and very easy to talk to. He was very easy to get a hold of on the phone. I would gladly do business w and delivered. Sevando was quite personable and very easy to talk to. He was very easy to get a hold of on the phone. I would gladly do business with him again. I originally was promised a better price at Thousand Oaks Toyota, when I arrived there for the purchase, my sales woman said she had a "blond moment" and quoted me a $2000.00 higher price, I walked out. I previously said I would never step inside of Thousand Oaks Toyota after being deceived during a previous purchase. The only uncomfortable time I experienced was when the final sale was written up, I opted out of a etched in glass security system. It's purpose was explained to me, however at no time did I agree to purchase it and the "closing person" seemed upset that he had to redo the paperwork. More

Having had a bad experience with another dealership we were going to take the car to an “independent”, but a friend told us to try DCH. Our service advisor, Paul McCartney, listened to our long winded ex were going to take the car to an “independent”, but a friend told us to try DCH. Our service advisor, Paul McCartney, listened to our long winded explanation, without complaint, and explained what he would ask the mechanic do. He told us he would call us when the car was ready. He called earlier than we expected to say that an additional problem had come to light when the mechanic had taken the car out for a test drive. He was very apologetic about the fact that the additional repair would mean that the car would not be ready for pick up that day, which was fine with us. We wanted the car fixed properly, not fast. Paul said he would call us on the Monday when the car was ready, and he did. When we picked up the car, Paul went over the bill with us and discussed the mechanics findings in depth. We couldn’t have asked for a better experience. More

I had a very good car-buying experience! Steve Van Velzer was very friendly and knowledgeable. The whole process took less than three hours, and this included appraissing a trade-in. I would feel co Velzer was very friendly and knowledgeable. The whole process took less than three hours, and this included appraissing a trade-in. I would feel confident in referring anybody to this dealership. Michael Cheuvront More

I HAD A GREAT EXPERIENCE THIS DEALERSHIP WAS WORKING REALLY HARD TO HELP ME OUT. I WOULD RECOMMEND THIS PLACE TO ANYONE WHO WANTS TO BUY A CAR.I HAVEN'T SEEN THIS LEVEL OF CUSTOMER SERVICE IN A WHILE. T REALLY HARD TO HELP ME OUT. I WOULD RECOMMEND THIS PLACE TO ANYONE WHO WANTS TO BUY A CAR.I HAVEN'T SEEN THIS LEVEL OF CUSTOMER SERVICE IN A WHILE. THEY ACTUALLY SEEM LIKE THEY HAD MY BEST INTEREST AT HEART. NO HASSLES HERE. THANK YOU SERVANDO GAMEZ. A REALLY HONEST GUY. More