Simi Valley Toyota

Had an awesome experience with DCH Toyota of Simi Valley. They were very prompt at returning my many calls. They always got to the bottom line and no high pressure. This was the best car-buying experience They were very prompt at returning my many calls. They always got to the bottom line and no high pressure. This was the best car-buying experience I've ever had. I would definitely recommend this dealership, especially my salesman Jason Borst, to any of my friends buying a Toyota. More

My husband and I were cordially greeted by Servando Gamez upon arriving at the dealership. He showed us every car we expressed an interest in and when we narrowed our choice down to a particular vehicle, we upon arriving at the dealership. He showed us every car we expressed an interest in and when we narrowed our choice down to a particular vehicle, we took it for a test drive. Throughout the entire process, Servando pointed out the various features of the car while listening to our needs. Our particular car was not available at this dealership but was promptly found at another dealership and driven to Simi Valley Toyota for delivery to us the next day. Servando took a lot of time and care in showing me how the systems of the car operated, making sure I was comfortable once I left the dealership. I met the manager who was very kind and asked about my total experience which I told him was excellent. This is a dealership I will feel good about referring to my friends. I felt all of my needs were efficiently met in a kind and courteous manner. More

I went through Edmunds.com to solicit competitive dealer price quotes for a new 2010 Camry LXE. Edmunds sent my request to four Toyota dealers. DCH Toyota of Simi Valley was the most responsive with an ex price quotes for a new 2010 Camry LXE. Edmunds sent my request to four Toyota dealers. DCH Toyota of Simi Valley was the most responsive with an excellent bid. Within 15 minutes of my submitting my online request for bids through Edmunds.com Jeffrey Johnson of DCH Toyota made a friendly call to me to confirm exactly what model and options I wanted. The next day I had a firm price quote with an excellent bid that held up as the best bid even after receiving some bids from several other dealers. DCH followed up several times to let me know they were interested in my business and to share with me their up to date inventory of the vehicle I wanted. Once I decided to purchase through them, their new car sales representative, Servando was very friendly and helpful in showing my wife and I the car we had selected and carefully demonstrated the navigation system and other features of the car. Bijan who took care of the financial paperwork was also very friendly, informative and efficient. We asked to have DCH add side body moulding to the vehicle we wanted and they did a good job of installing that for us. Again, when we picked up the car to take it home, Servando went over all of the car features with us so we felt comfortable knowing how to operate them. Our whole experience with the DCH dealer staff was excellent. More

I visited this company after a another dealer weasled out of performing a radio repair that I felt should have been covered by the Toyota warranty. Mike Powell, the service parts manager, listened to my stor of performing a radio repair that I felt should have been covered by the Toyota warranty. Mike Powell, the service parts manager, listened to my story and offered to look into it. I didn't expect anything to happen. I mean I didn't buy the car there and why should this guy waste his time and money on me. Well...the next day he called me and asked to have the car so his guys could have a look. I left it with Hank Fairchild, the assistant service manager, who was very professional and didn't start giving me an assortment of reasons they might not fix it. Not at all. Instead, I left the car and three hours later he calls me and says it's all fixed. They installed a new radio! No charge! I still can't believe it. And when I picked it up, They had given the car a bath!!! Amazing. I will definitly be bringing my car back here for whatever it needs and recommend it to all Toyota owners. These guys didn't have to help me and could have easily made up an excuse not to do anything. But they didn't, and that sort of character seems so rare these days. I am truly impressed. More

Treated well. No xx, straight from the shoulder. Went back and forth a little, but not overdone. Salesman helpful and knowledgeable. Went out of his way to help at dealership and home. Follow up was t back and forth a little, but not overdone. Salesman helpful and knowledgeable. Went out of his way to help at dealership and home. Follow up was to pick up some cd's I'd forgotten in the player. I'd go back again if I needed anything. More

I thought that DCH Toyota of Simi Valley was great. I did not plan to buy a car when I walked in but I found such a great deal that I went for it. Customer service was wonderful and I would definitely recomm not plan to buy a car when I walked in but I found such a great deal that I went for it. Customer service was wonderful and I would definitely recommend DCH to my friends and family in the future. More

I came in with a very limited budget looking for a used car for my daughter. Gus could not have been more helpful and patient. I went to several other dealerships and when they heard that my budget was fai car for my daughter. Gus could not have been more helpful and patient. I went to several other dealerships and when they heard that my budget was fairly low and that I had no interest in financing a car, they were not interested in talking to me, but Gus did his best to find us a car that fit our needs and budget and we could not be happier. I hope he is still there when I am ready to buy a car next year. The finance manager was also so nice and patient. It was the best car buying experience I have ever had. More

I had a very positive experience buying a Certified Pre-Owned Highlander. I put off buying a car because I expected to be treated poorly being female. Moments after walking into the showroom I was gre Pre-Owned Highlander. I put off buying a car because I expected to be treated poorly being female. Moments after walking into the showroom I was greeted by Gus Herrera and was immediately comfortable. Gus was friendly, knowledgeable, and respectful. Gus worked very hard at helping me find a car that was right for my family and a deal that I could afford. I would recommend this dealer to all the "girls" out there looking for a car. More

Helpful, curteous staff. Got the car that I ordered, albeit with some delay. I got a better price on a Prius II than was offered through a Costco authorized dealer, although this was higher than Costco albeit with some delay. I got a better price on a Prius II than was offered through a Costco authorized dealer, although this was higher than Costco quoted on their web site. I cannot comment on repairs/maintenance, but the service staff seemed friendly and knowledgeable. More

the reason i rated steve manos as highly as i did was his the reason i rated steve manos as highly as i did was his kick back attitude. he had a no pressure sales policy and i really appreciated that. fo the reason i rated steve manos as highly as i did was his kick back attitude. he had a no pressure sales policy and i really appreciated that. for me the worst part of going to car lots is the salesman because most of the time they get right up in your face and wont stop asking you questions and showing you a bunch of things you have no interest in. it was nice to have a sales experience with none of that pressure. More