Simi Valley Toyota

Did not intend to purchase, however found the employees helpful and able to help me get the car I wanted within the payment range I found acceptable. Originally found a similar car on ebay under this deale helpful and able to help me get the car I wanted within the payment range I found acceptable. Originally found a similar car on ebay under this dealership. When I arrived, it was not available so I was shown those available. More

My family and I recently began looking for an additional car to add to our family. We were looking for a full size to travel in comfort that was not a minivan (have one already) and not a SUV gas guzzler. car to add to our family. We were looking for a full size to travel in comfort that was not a minivan (have one already) and not a SUV gas guzzler. We decided between checking out the Toyota Avalon and the Ford Taurus after reading reviews online. We visited a Toyota dealership and a Ford dealership in the San Fernando Valley, but we were extremely unsatisfied with the way things went, we ran into bored, feigned interest, impatient, or even annoyed. After wards leaving the Ford dealership I decided to search on my Iphone to see if dealers were rated or at least some commentaries online by hitting that old favorite Goggle search. That led us to this site and after reviewing it we saw that there was a high rated Toyota dealership not to far from us, DCH Toyota of Simi Valley. So we got back on the freeway and we were NOT disappointed. As soon as we rolled into to DCH Toyota of Simi Valley lot, Servando Games was waiting for us we rolled out of the car. He was very affable and came off very sincere after only a couple minutes. At some of the dealerships we went to it felt like we were eyeballed as too how much we could spend. With Servando, it didn't feel like he was judging us or eyeballing us. Did I mention he was charming? My entire family went and my mother fell in love him haha. We ended up going higher then we intended but felt it was worth it after talking with Servando. Heck I was giddy walking around with Servando and listening to him talk and answer our questions about the Avalon, here was someone who knew what he was talking about and selling. No pressure from him and if anything he felt like he was a good friend eager to show off his prized collections. His charm and friendly attitude sold us on the car and on his dealership. After wards he handed us off to Mike Dowl in fniance and we found another cool cat who listened to us (ok my mom bantering about our bad experience with another Toyota dealership). The fact that he sat through ALL that and remained just as cool as ever scored points with me. He got us through all the paperwork with ease and walked us out after wards back to Servando. While Servando walked us through the car after we signed the papers the Sales Manager Bill (i think) walked up and gave us a gift bag and then the General Manager Nick came out to meet us, take our picture with the car, and we all shook hands. I've traveled often with my family when we've bought cars (we have 4 already) but this level of courtesy, friendliness, and personal touches are step above the other dealerships I been too. I've yet to try their parts & services but for this experience alone I'm confident in recommending this dealership to anyone looking for a good experience in buying a new car. More

Awesome job! They were very patient with me because I was being indecisive. Smooth transaction once I did make my choice. Car was clean on delivery and they went over all the features completely including pr being indecisive. Smooth transaction once I did make my choice. Car was clean on delivery and they went over all the features completely including programming the blue tooth system and the garage door opener. More

I walked in knowing exactly what I was looking for and had the Edmunds TMV report in hand for pricing comparison. They worked with me on pricing and we ended up splitting the difference between what I was had the Edmunds TMV report in hand for pricing comparison. They worked with me on pricing and we ended up splitting the difference between what I was asking and what they were asking. Because I didn't finance the vehicle, it was a relatively simple transaction, but the service I received was pleasant and the sales person didn't come across as being pushy. That's important to me as a buyer to keep me from walking out the door. I wouldn't hesitate to recommend them. An undecided buyer who is financing might spend more time there and have a different type of engagement, but I think they would be great to work with on that kind of transaction as well. More

I found the staff at DHC Toyota of Simi Valley to be both courteous and friendly. I did not feel high pressured into buying accessories or add-ons I did not want. I also felt my sales person Brian Lamb was q courteous and friendly. I did not feel high pressured into buying accessories or add-ons I did not want. I also felt my sales person Brian Lamb was quite knowledgeable about the Toyota products. More

Gus Herrera was great! He was patience, not pushy, and explained the product thoroughly. He gave us option and realistic opinion. We don't like spending whole day in a dealership which is why we don't l explained the product thoroughly. He gave us option and realistic opinion. We don't like spending whole day in a dealership which is why we don't like buying car. However, this time, I have to say that it was much painless, we get in and out and be confident of getting the best deal too. When we came to pick up the car, Brian Lamb was very thorough. I expected they probably would not pay too much attention with us since the deal was already sealed, but NO! Brian really took his time with us explaining the car feature, setting up some complicated function for us and just really gave us the CARE. I am very impressed with this dealership. Would definitely recommend this place to others. One thing I don't understand from some dealerships was why they are wasting their time in haggling and exhaust the customer? In the end, they are losing because customer walked out exhausted and didn't have good experience, probably grouchy... that feeling etched forever and prevent people from returning. Anyway, DCH Simi Valley should keep up their great job in hassle-free transaction with their best price too! More

I bought a 2010 Corolla last week and could not have been I bought a 2010 Corolla last week and could not have been happier with my experience! Every step of the way my needs were met. The sales team i I bought a 2010 Corolla last week and could not have been happier with my experience! Every step of the way my needs were met. The sales team is incredibly informed and friendly. I wasn't too sure what type of car I was looking for so I ended up test driving quite a few. Servando, the sales guy who helped me, never rushed or pressured me and seemed excited to help find me the right car. I can't say enough about how great this dealership is. I recommend this place to anyone looking for a car! More

I think I've purchase close to 20 cars in the last 20 years, what can I say I like cars. This time I was looking for the PRIUS 2010. I narrowed it down between Toyota of Hollywood and DCH Toyota of Sim years, what can I say I like cars. This time I was looking for the PRIUS 2010. I narrowed it down between Toyota of Hollywood and DCH Toyota of Simi Valley. At the end Toyota of Simi Valley was more willing to work with me on the lease package with out much haggling at all, they came out with their best cost right off the bat, so quick I didn't believe it, so I called Toyota of Hollywood and explained to them the plan. Their response at first was that the deal was a looser, how can they do this. I said to them it's a winner for me! After 30 minutes Hollywood called me back saying that they would match it, but by that time the deal was earned by DCH Toyota of Simi Valley. That was just the start, it got better as they delivered the car. I was there less than an hour with paperwork signed! - and my car ready to be picked up, WOW! never before. That part really impressed me. Mike in Finance was super cool, no pressure. Servando and Steve did an outstanding job, very experienced reps. Getting to the point right away, thats what I like! Servando walked me over to the service manager an introduced me, two years free maintenance included! I love my new PRIUS, several of me friends have them and they really like them. I got it while the deal is great, wait until the summer time as gas goes up to $4 per gallon back up to above list. My wife asked me, "Do you trust the car enough to put your kids in it" I said absolutely, I do and I trust Toyota will always stand behind their products. I hope this helps anyone looking for a new car! I definitely plan on making DCH Toyota my new dealer for cars. Lou More

My son, his girlfriend and I drove down to SoCal for the Easter weekend and ended up driving back with a spanking new 2010 Toyota Corolla. Servando was personable, informative, knowledgable, and laid back w Easter weekend and ended up driving back with a spanking new 2010 Toyota Corolla. Servando was personable, informative, knowledgable, and laid back with a great attitude. Nick, the General Manager was hands on, down to earth and friendly. My son wanted the magnetic grey Corolla that Simi Valley was out of, but were able to locate one at the Oxnard dealership. They arranged to pick it up, wash it and fill it with gas prior to delivery. They even texted us with the progress of the car, so we were able to go sightseeing until the car was almost ready for us. We had such an awesome experience buying a car here that I could hardly wait to buy one myself. My son bought the car he wanted and had a great experience doing it. I purchased a few new cars in the past and always dreaded the experience. It was always very high pressured and time consuming, but not at Simi Valley. I would definitely return to Simi Valley to purchase a car. More

Steve was awesome!.. I brought in my 2009 dodge challenger for two reasons: Dodge took Tarp money and secondly, I couldnt pass up the savings in buying a hybrid under the special toyota lease progr challenger for two reasons: Dodge took Tarp money and secondly, I couldnt pass up the savings in buying a hybrid under the special toyota lease program. They gave me what i owed on my challenger, which is unheard of in the industry and had me in and out with a new prius within an hour with a smile and a gift bag to say thanks. Steve and DCH have my business on my next purchase. Ryan Gennaro Simi Valley, CA More