Simi Valley Toyota

100% Friendly, efficient, well mannered, staff!!! 100% Friendly, efficient, well mannered, staff!!! Vidal Casares & Angel Acensio are of the nicest, most honest, hard working, salesman we have ever 100% Friendly, efficient, well mannered, staff!!! Vidal Casares & Angel Acensio are of the nicest, most honest, hard working, salesman we have ever met! He is very up front & honest! He wants to make you feel comfortable and secure with your purchase. Thank you for going above and beyond the call of duty!!!! :) We will refer all our friends & family to Vidal & Angel @ DCH Toyota!!! More

Our Sales person, Vidal, was very professional. This was a no hassle sale. The dealership did exactly as promised and delivered on time. This was a very pleasant experience and I would highly recommend th a no hassle sale. The dealership did exactly as promised and delivered on time. This was a very pleasant experience and I would highly recommend this dealership over the Northridge, dealership. More

Everyone was very polite, patient, and answered all of my question. The length of the buying process was quite a bit shorter than that of another local dealership. Everyone was very professional. I got the f question. The length of the buying process was quite a bit shorter than that of another local dealership. Everyone was very professional. I got the facts about the loan information very quickly. There was no pressure to buy a specific vehicle.I bought a 2010 Prius and was very thrilled with it. My best friend was thrilled with the car, and I'm sure my will be, too. I have had two other hybrid cards in the past, including a first generation Prius. It is hard to describe how much more fun it is to drive a hybrid, rather than a simple piston engine. I look forward to continued contact with the fine people at the dealership when I come in for the 5,000 checkups.You are fortunate to have such outstanding employees. More

Friendly staff, promt service, attn. to custermers needs and coments. I did not have to be there for hours hageling over price. Was given the lowest price right off the bat. They filled up my tank and washe and coments. I did not have to be there for hours hageling over price. Was given the lowest price right off the bat. They filled up my tank and washed the car and had it waiting for me out front after I signed the loan docs. I would recomend this dealership to others and I would go back again for future purchase. More

This was the most enjoyable and satisfying car experience I've ever had. From my initial email contact with Jeff Johnson to working through the details of the vehicle and closing the transaction with Vidal, I've ever had. From my initial email contact with Jeff Johnson to working through the details of the vehicle and closing the transaction with Vidal, the whole experience was very comfortable and ran smoothly. There were no surprises and they and the dealership met and exceeded all of my expectations in terms of price, customer service, quality, and knowledge. It should be noted that I was referred to Jeff and this dealership initially by my cousin who recently purchased a new vehicle through them and also had a great experience. Overall, I would highly recommend that anyone in the market for a car should contact Simi Valley Toyota. Furthermore, I would encourage requesting to work with Vidal or Jeff. Vidal in particular did a great job of making the process very easy and quick. More

We were there (DCH) for my old 2002 service yesterday. While waiting and being curious on how the new models feature nowadays, we walked across to the Sales section. Vidal walked up and greeted us right While waiting and being curious on how the new models feature nowadays, we walked across to the Sales section. Vidal walked up and greeted us right away, looking for anything that he could help us with. We were honest to him that we were not planning to buy anything but just being 'nosy' on what's new. Despite the facts we were just browsing around, he was so friendly and show us from car to car to another car that we'd love to explore. I wanted to see this and my wife wanted to see that (I lost count how many cars we looked myself). He is also very humor and never make you feel any pressure on not buying anything. He gave us a great tour and service that surprised us. We shaked hands and left and promised he'd be helping us on our next car. Guess what, this morning my wife brought up the idea to trade in our old car (well, she wants to smell the new car). Toyota is always our first choice for their reliability, quality and price. We went back to see Vidal. He gave us good advice and service that we drove out our new car in no time. We are very impressed with his consistant humor, service and willing to help spirit. We are happy with his serice in general. More

Went to this dealer knowing that they had the quality cars that I was looking for. Dealt with Omar a cool, calm, relaxed, no pressure, salesman with years of experience. He made us feel comfortable witho cars that I was looking for. Dealt with Omar a cool, calm, relaxed, no pressure, salesman with years of experience. He made us feel comfortable without the guilt. He was suggestive with sound rationales and insight into considerations we hadn't thought of. In the end we came out with the deal we needed to fit the budget in addition to the car for the family we needed. The Sales Manager Danny was excellent in showing us how we could get what we need with the different finance packages without pushing us into a spot we didn't feel comfortable in. There are some folks left in the world that will still do business without the cut throat desperation stereotypical of years past. These gentleman were willing to give me time to think and decide while showing me options I had. Do your homework and come in willing to work with the folks here. The days ahead are tough and they know it too. Know what your needs are in terms of length you hang on to cars and the service considerations you may or may not have the capabilities of dealing with inconvenient breakdowns. The long term cost of servicing technologically advanced cars today make warranty awareness that much more important when negotiating with add on later. Think these thing through and communicate them to the folk here and trust that you can get to a reasonable bottom line. They'll help!Geive them the time they need to make the deals with you as their cars are in reasonable high demand due to what you get in value, quality, craftsmanship, performance, and longevity. They are a busy shop. Don't hold it against them. Get in early and be patient and willing to work having done some homework on your needs not wants. More

Flat out lied to us in trying to sell us extra parts and services. Said could not remove for whatever reason and gave us the runaround. Was not even polite and tried to aggressively force that on us. Would services. Said could not remove for whatever reason and gave us the runaround. Was not even polite and tried to aggressively force that on us. Would not back down until threatening to contact state of consumer affairs More

Darin, the salesman that showed us our car, was very polite and informative. However, the financial guy that we had to deal with though was very corrupt and sleazy. He flat out deceived us in order to p polite and informative. However, the financial guy that we had to deal with though was very corrupt and sleazy. He flat out deceived us in order to pressure us to buy an extended warranty on the new car we bought (He said once we drive off the lot we won't qualify for the platinum warranty, which is a lie...you have until the basic 3 year warranty runs out). He also would never answer our questions directly and it was a very stressful and uncomfortable process doing the financial part. The main reason we bought a brand new car here was it was resonably priced from a newspaper ad meaning we didn't have to haggle. Still, I regret my decision to buy a car here and now I have to go through a long and horrible process to cancel the warranty. My family has owned many Toyotas, but we will never deal with this dealership again. More

The team here did a excellent job. I have bought 20 plus cars and this store is the BOMB. They went above and beyond. I also got to meet the General Manger what a great guy he is. I hope the whole company i cars and this store is the BOMB. They went above and beyond. I also got to meet the General Manger what a great guy he is. I hope the whole company is ran by the way he runs his store. Hats off what a great job!!!! More