Simi Valley Toyota

Steve was friendly, experienced and overall, great. He called me the following day and suggested another deal that I might be interested in, which ended up being the car that I purchased. It seemed as if called me the following day and suggested another deal that I might be interested in, which ended up being the car that I purchased. It seemed as if he actually cared about selling me a car at a good deal. More

Dale in service is extremely friendly, he welcomed me with a smile and made me feel part of the Toyota family. He called promptly as he promised and explained every detail to my satisfaction. Dale will d with a smile and made me feel part of the Toyota family. He called promptly as he promised and explained every detail to my satisfaction. Dale will do anything in his power to make your satisfaction guaranteed, his customer service skills reflects greatly on the excellence Toyota is striving for with all their departments. More

Lawrence in Sales made the sale a pleasurabe transaction, being professional in all respects answering all question being upfront and honest. I would recomend Lawrence to any potential buyer. My daughter and being professional in all respects answering all question being upfront and honest. I would recomend Lawrence to any potential buyer. My daughter and I asked Lawrence to show us a few cars and he was patient with us from beginning to end. After testdriving the car, we felt like we needed a break. We told Lawrence we are going to leave and think about it. Lawrence did not try to pressure us in any way to finish the transaction right there and then, he gave us his card and wished us well and good luck. We came back the same day later in the evening to take a final look and we finalized the deal. Lawrence was amazing from the moment we started viewing different cars until the final introduction of all the car features to my daughter before she drove off the lot tired but happy. More

This was a great example of the way car buying should be! Attention -without being overbearing, helpful with-out the high pressure! and a reasonably priced vehicle. Our sales person even offered to come bac Attention -without being overbearing, helpful with-out the high pressure! and a reasonably priced vehicle. Our sales person even offered to come back the next day though it was his day off... More

Jeff Johnson, called immediately, followed up when needed to locate a specific car color; was very straight forward in details. Very nice, pleasant, professional, it seemed like he was just working really h to locate a specific car color; was very straight forward in details. Very nice, pleasant, professional, it seemed like he was just working really hard and quickly to meet our needs as well as expedite the transaction. Bill from financing - very concise in explaining all the different warranties as well as insurance options. Very strong in his sales presentation, but not pushy; We appreciated his professionalism. It was a great experience. Outstanding people. Jeff went out of his way to program my cell phone even when I was so impatient. Jeff got it done quickly. I really like him and feel like I can truly call him anytime that he is genuine and would not brush me off. Thank you. More

I appreciated the low key approach shown by this dealership. Mr Van Velzer gave me all the information I needed to make a good decision for myself, but never used a high pressure approach. I resea dealership. Mr Van Velzer gave me all the information I needed to make a good decision for myself, but never used a high pressure approach. I researched the vehicle I wanted before shopping around and am confident I received the best price I could expect for this car. I would recommend this dealership, and Mr. Van Velzer in particular to anyone looking to buy a Toyota. More

This was the nicest dealership I have ever been to. There was no pressure, which makes you want to stick around instead of run away. Lawrence Richardson was amazing with my parents. He let us take the Venza was no pressure, which makes you want to stick around instead of run away. Lawrence Richardson was amazing with my parents. He let us take the Venza home to make sure my disabled father could get in and out of it. Micahel Dowl was very informative and friendly in Finance. I would highly recommend this dealership to everyone. More

The Staff at DHC Toyota was professional, courteous, and helpful. We were not set on buying vehicle when arriving at the dealership but the non intrusive attitude of our sales rep, Lawrence Richardson, hel helpful. We were not set on buying vehicle when arriving at the dealership but the non intrusive attitude of our sales rep, Lawrence Richardson, helped make the whole process virtually stress free. Lawrence worked diligently with financing to get a deal done that was fair. Overall, the sales people at DHC should tour the rest of California giving seminars on how to treat potential buyers. I will definitely be a return customer the next time that we need a vehicle. Thank you team DHC in Simi Valley More

This was my first experience buying a car in USA and I cannot recommend Toyota Simi Valley highly enough. Lawrence in Sales made the sale simple and painless, being professional in all respects answer cannot recommend Toyota Simi Valley highly enough. Lawrence in Sales made the sale simple and painless, being professional in all respects answering all question etc, and a pleasure to deal with. I would recomend Lawrence to any potential first-time buyer. It was a pleasure to walk onto a forecourt and not be viewed like the next meal to a pack of hungry wolves, which was our experience up to that. I asked Lawrence to show me the car I viewed on the internet and he did same. After testdriving it we decided to sleep on it and we did not get the usual "It might be gone tomorrow put down a $500 refundable deposit for peace of mind" bulsh! Lawrence gave us his card wished us well and we came back to look again the next day and did the deal. And which was an added bonus, Bill in Finance was also a pleasure to deal with completing our first time buyer experence. I would recommended Toyota of Simi Valley to any first-time buyer and come away with a good concenience knowing that Lawrence and Brian would look after them. More

Gus really helped me out with my purchase. He quickly responded to my email inquiries, his information was accurate, and the dealership experience was very efficient, stress free, and a lot of fun. I al responded to my email inquiries, his information was accurate, and the dealership experience was very efficient, stress free, and a lot of fun. I also had an equally good experience with the finance department. Lastly, when I took ownership of the vehicle everything was in order and the vehicle was clean and ready to go. Bottom line: They did every thing they promised, acted professionally, and Gus located and delivered a truck with my specification in very short order. Good times... More