Simi Valley Toyota

I had been searching for a specific car and had little luck finding exactly what I wanted, with the exception of a car i placed a deposit on that sold the second I turned my back. Dealing with dealers can luck finding exactly what I wanted, with the exception of a car i placed a deposit on that sold the second I turned my back. Dealing with dealers can be very difficult, especially if you have never bought from one before. This was not the case with Pete @ DCH, he greeted me with a smile and treated me with respect, not like I was a pesky kid. Pete answered all of my annoying questions, and helped me thru the process, even with transferring my insurance policy. Then he did something I would never have expected to see at a dealership, he priced (OTD) my new car lower then what I told him I wanted to spend, way lower. After wrapping up with Pete in sales, I met with Michael in finance. He explained to me everything I needed to know as far as paperwork, and transferring my old bucket. Michael was an all around nice guy, no "sign here, sign here." attitude, plus he counts cash faster then any machine at any bank I have ever seen. All around my experience at DCH was great, every staff member I came in contact with was friendly and respectful. I couldn't have had better service, and I love my new car. More

The dealership, its management and the salesman, Jason, went above and beyond to meet my needs. Initially they went out there way to find me a used vehicle and when we discovered it did not meet my towing went above and beyond to meet my needs. Initially they went out there way to find me a used vehicle and when we discovered it did not meet my towing needs, the DCH team made sure to find me a new vehicle that met my specific towing capacity needs and very importantly fit within my budget. I commend Jason and the entire management team for making sure I remained a very satisfied customer. Great job to everyone at DCH Toyota!!!! I also want to commend the finance folks for not trying to pressure me into buying a warraanty and for completing my dealings so quickly. No hassle, no wait! Again, great customer service. More

This dealer took the pain out of buying a new car, Jason was wonderful, very patience, courteous, helpful and knowledgeable, Finance manager (Michael Dowl) was also very knowledgeable, paper work was comple was wonderful, very patience, courteous, helpful and knowledgeable, Finance manager (Michael Dowl) was also very knowledgeable, paper work was completed in a timely manor. the whole experience was great. This is also my 4th car from DCH Toyota. More

It was EXCELLENT, they met all our needs! Over all they took care of all our needs while we were there. Had been to other dealer and had left with out a car, that was not the case this time. Found exacty w took care of all our needs while we were there. Had been to other dealer and had left with out a car, that was not the case this time. Found exacty what we wanted thank you very much your frieds, Alfred & Rosemary More

This dealership is, by far, the best dealership I have ever dealt with for a new car purchase. The staff was very friendly and knowledgeable. No pressure felt at all during our buying experience. They m ever dealt with for a new car purchase. The staff was very friendly and knowledgeable. No pressure felt at all during our buying experience. They met our pricing, as well as our trade-in needs to make the deal without hassle or pressure. This will be the dealership we shop at for years to come. THANK YOU DCH TOYOTA OF SIMI VALLEY !!!!!!!!!! More

I came in to have my credit run and ended up leaving with a car! Brian's courteous, friendly and above all one xxxx of a sales person. Easy payments! Nothing down! What more can one ask for! Hopefully his bo a car! Brian's courteous, friendly and above all one xxxx of a sales person. Easy payments! Nothing down! What more can one ask for! Hopefully his boss promotes him so he can spend more time enjoying his hard earned money! More

I am extremely happy with my experience at DCH Toyota with Gus Herrera. I have leased 6 Toyotas but this is the first time I felt like I understood all my options and where I will stand when my lease is with Gus Herrera. I have leased 6 Toyotas but this is the first time I felt like I understood all my options and where I will stand when my lease is up. Gus presented me with all the options and worked with me until I was satisfied. I felt good about the experience and do believe I got the best possible deal . I was happy to get a follow up call too. More

Tracy was straight forward and followed up on my inquiry regarding purchase of a new Prius. She had the car I was interested in on the lot along with others for comparison. She impressed us as competent a regarding purchase of a new Prius. She had the car I was interested in on the lot along with others for comparison. She impressed us as competent and knowledgeable. We appreciated that she was willing to admit if she didn't have an answer to a question, but followed up on getting an answer. We found her to be very outgoing and friendly, but not overbearing. More

Ed Kirkpatrick was so professional and friendly during our leasing experience. In fact, everyone we dealt with at the dealership went out of their way to be helpful. We will recommend Ed to everyone we m our leasing experience. In fact, everyone we dealt with at the dealership went out of their way to be helpful. We will recommend Ed to everyone we meet wanting to purchase or lease a Toyota. More

Tracey is very friendly and knowledgable. She answered all my questions, and is very good at following up. If she didn't know the answer to a question, instead of making it up, she took the time to find all my questions, and is very good at following up. If she didn't know the answer to a question, instead of making it up, she took the time to find the answer. She never resorted to the high pressure techniques of many sales people and I find that very refreshing. Tracey is a great addition to your sales team. I would buy from her again More