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Silsbee Toyota - Service Center

Silsbee, TX

4.7
463 Reviews

463 Reviews of Silsbee Toyota - Service Center

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December 06, 2022

Friendly staff! Appointments are Efficient and done in a timely manner! Will definitely tell others. More

by mike.deb81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
December 04, 2022

Service advisor was excellent in communicating the problem and solution. Very easy to work with. Vehicle was ready when promised. I always take my vehicle to Silsbee Toyota because I know I will recei More

by Caleb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
December 01, 2022

Easy to set up appointment. Comfortable waiting room with food and drinks. Had my car finished in no time. Friendly and accommodating staff. It was a great experience. More

by mndylivingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson, Mason Garsee
December 01, 2022

Very pleased with the service I got at Silsbee Toyota but it's taking Toyota too long to get my second key! More

by moonruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Poland
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2022

It was a great experience going there. It’s not along wait for me. Thanks More

by SCRAPPY540
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
November 27, 2022

Very clean, professional staff, welcoming atmosphere, and knowledgeable staff were on hand to help in anyway possible. I couldn’t be more pleased with the service work done on my Toyota! More

by lori.culbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
November 26, 2022

Everyone was so pleasant and knowledgeable. No upselling, they were straightforward. The car was done promptly. And a nice waiting area. More

by pamtobey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
November 09, 2022

Excellent service and timely service! The staff is professional and very attentive to details on the job More

by mex32571
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shirey, Sarah Hinson, Mason Garsee
October 28, 2022

Always courteous and attempts to help me save as much money as possible. Easy in and out. More

by trishajojones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
October 27, 2022

The service center is easy to deal with and keeps you informed during the service of your vehicle. Everyone is easy to deal with and they keep your needs in mind. More

by JOSHUA.BEARD85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Burla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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