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Tracy Poland
Refer Me
343 Reviews
My name is Tracy Poland, I'm from Buna, Texas. I have been in Toyota Sales for 8 years, however I owned my own business for 14 years prior to becoming a Toyota Sales Consultant. I am all about customer service before and after the sale. I don't want you to be the sale of the day for me, I want you to be a repeat customer and also a referral for me. Therefore I want to go above and beyond for my customers, in order to get your business and keep your business. On a personal note: I am married with 4 daughters ages 35,31, 30 & 18 yes I said 18 LOL. I also have 3 terrific son-in-laws and 3 granddaughters and a grandson. I would love to help you in your search for a vehicle, new or pre-owned.
Read moreDealership Experience
8 yrs, 6 mos
343 Reviews
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343 Reviews of Tracy Poland
Verified Customer
Helpful 
May 13, 2024
Everybody was helpful and nice and courteous. I liked it very much place was very clean.. I liked it very much place was very clean.. More
by rcanipper69
Other Employees Tagged: James Redd, Justin Bumsted
May 12, 2024
The sales process was professional yet non pressure. The finance department was flexible to meet my payment abilities to a mutual sales target goal. Thanks To all. . The finance department was flexible to meet my payment abilities to a mutual sales target goal. Thanks To all. . More
by jsdouglasgrid362
Other Employees Tagged: Ben Burla, Amanda Jordan, Mason Garsee , Thomas -Donaldson Group
May 12, 2024
The sales staff, new car sales manager, and finance director were very professional and friendly. I was never pressured into purchasing a vehicle. They were very patient and answered all of my question director were very professional and friendly. I was never pressured into purchasing a vehicle. They were very patient and answered all of my questions. The general manager made sure we were happy with our decision. I could not be happier with my purchase. I would recommend Silsbee Toyota to anyone. I will definitely be back to purchase my next vehicle. More
by gggsca
Other Employees Tagged: Randy Dronet, Justin Bumsted, Aidan McSpadden , Joe Nallie
May 10, 2024
Always a good experience with Tracy and Ben. It was a quick and smooth transition. It was a quick and smooth transition. More
by kelleydugas66
Other Employees Tagged: Ben Burla, Amanda Jordan
May 07, 2024
They were very kind and helpful with extreme patience! I came in with an upside down car and no down payment and they still helped me out allowing me to leave in the exact car I came for! I came in with an upside down car and no down payment and they still helped me out allowing me to leave in the exact car I came for! More
by trajanwilliams
Other Employees Tagged: Justin Bumsted
April 18, 2024
Tracy and the crew at Silsbee Toyota made buying a car easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. easy. I would definitely buy from Tracy and Silsbee Toyota again. The whole process was easy and done within a timely manner. More
by ardavis208
Other Employees Tagged: Ben Burla
April 10, 2024
This is the 2nd truck I have purchased from Mrs Poland and she makes it her mission to make the sales experience better. I’ll always shop with her first. Thanks for the new truck and she makes it her mission to make the sales experience better. I’ll always shop with her first. Thanks for the new truck More
by ctkustoms88
