Sill-Terhar Motors

Truck sat at dealership for 3 months waiting for clutch replacement. Heard nothing first month, but was finally told first service advisor had walked off the job. Visited dealership once a month in person replacement. Heard nothing first month, but was finally told first service advisor had walked off the job. Visited dealership once a month in person, but heard nothing but excuses. In most instances had to wait 10 to 30 minutes just to visit with the advisor. Dealer lost first set of car keys so I had to bring over my spare set Now that set has gone missing. Dealer unable to perform any sort of diagnosis or start repair. Had the truck towed to an independent garage for repair today. They are promising repair within a week. More

When I purchased my vehicle from Sil Terhar Ford they emphasized their service quality and ability to support my purchase. However, on 12/15/2023 the Ford wrench light appeared on my dashboard indicatin emphasized their service quality and ability to support my purchase. However, on 12/15/2023 the Ford wrench light appeared on my dashboard indicating a powertrain issue. Upon contacting the dealership I was informed that they could not service this critical error until 04/01/2024 (April Fools?). Not sure what is going on with their service department but be aware that they seem to have problems supporting your purchase. More

Very courteous and upfront with us. Always responded quickly as we were out of state. Always responded quickly as we were out of state. More

This will be the seventh vehicle I have purchased from Sill-TerHar since the early 90s. I found a dealership to be honest, responsive and friendly. Both my wife and I appreciate how they treat us and don’ Sill-TerHar since the early 90s. I found a dealership to be honest, responsive and friendly. Both my wife and I appreciate how they treat us and don’t talk down or pressure us. More

Scott Peterson went above and beyond to help us select a car for our 16 year old son! car for our 16 year old son! More

The drop off was good for our F150 truck. Everything appeared very professional. Then it was time for pick-up. We paid our bill was handed our fob and were told the truck was in the first r Everything appeared very professional. Then it was time for pick-up. We paid our bill was handed our fob and were told the truck was in the first row outside service center. No Truck! Went back in Isaac says it is there first row , anyone could see from the open doors it was not there! We went on a lot searched ourselves No truck! A lot guy came to help no truck. We asked Isaac again for help he requested Jake ( service mgr) also to help. Theses two acted like it was not a problem very Lackadaisical. Finally I asked who was responsible for stolen truck. Response was not us we have the key fob. I had to ask about camera footage the stories only got worse Jake had 3 different excuses about there was no footage. The fact is NOBODY really cared! No one of higher authority at the dealership was call in. Finally police were called and report was made. We left feeling like we were dismissed without even a concern about our truck being stolen. I would have thought someone from the dealership could have at least call to follow up . Nope they got our $118.00 for service and all was good for them. This world sucks! I can’t rate anything else because I did not have a truck to bring home! More

Completely friendly service. No hiccups with my trade in. I received everything I wanted out of the deal. No hiccups with my trade in. I received everything I wanted out of the deal. More

Jeff Callies & Scott Peterson went above and beyond to help us select the 23' Lincoln Navigator. Originally we were in the market for a 23' Expedition. Theiy were patient, answered all our question's, an help us select the 23' Lincoln Navigator. Originally we were in the market for a 23' Expedition. Theiy were patient, answered all our question's, and provided us with "White Glove" treatment is so appreciated and so rare in today's society of minimal personal interaction by the corporate owned mega dealers. Cole Gilmore assisted with making the numbers work for everyone. Fair price, great customer service - tribute to Jack Terhar for creating a culture of caring and emphasizing that without customers they have no business. More

The salespeople, especially Ian, were exceptionally professional. They listened to my requests and responded to my satisfaction. I needed to have a power cable removed from my suv trade in that was hid professional. They listened to my requests and responded to my satisfaction. I needed to have a power cable removed from my suv trade in that was hidden beneath the floor panels (it ran from under the hood to behind the rear seat). They removed it and returned it to me a couple days after my purchase. I would recommend them to anyone looking to buy a car. My wife has also purchased a car from them - double the thoughts noted. More

The folks at Sill-TerHar are truly outliers as far as Denver area dealers are concerned. The sales folks were kind, extremely knowledgeable, patient and not pushy. I ordered a vehicle that was in shor Denver area dealers are concerned. The sales folks were kind, extremely knowledgeable, patient and not pushy. I ordered a vehicle that was in short supply and waited nearly a year for delivery. They were communicative and transparent during the entire process. During that year I visited other dealers to see if I could get a different brand vehicle sooner. I could have, but those other dealers were not a pleasure to work with like Sill-TerHar. Ultimately, I went home with the perfect car exactly as ordered and 0.9% financing. Financing rates that low are an amazing incentive. I can't recommend Sill-TerHar enough. It was well worth the wait and I'll be back for the next one! More