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Silko Volkswagen - Service Center

Brockton, MA

4.6
270 Reviews
Call Service Center (508) 824-7980

270 Reviews of Silko Volkswagen - Service Center

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October 18, 2024

at silko Volkswagen you take care of your customers with great means or not you arrange to satisfy your customers. a big thank you for your services More

by evenstoutpuissant27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Silko Volkswagen responded

Thank you for your kind words! At Silko Volkswagen, we are dedicated to providing exceptional service and ensuring our customers are fully satisfied. Your feedback motivates us to keep delivering the best experience possible. If you have any further needs or questions, feel free to reach out. We look forward to seeing you again! Thank you for choosing Silko VW.

October 17, 2024

Customer service was great he keep me updated. He was knowledgeable, respectful all and all I had amazing service. More

by Centeio.l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your fantastic review of Silko Volkswagen’s service department! We’re delighted to hear that you received great customer service and that our team kept you updated throughout the process. Our knowledgeable and respectful staff is dedicated to providing amazing service to all our customers. We appreciate your feedback and choosing Silko VW!

October 16, 2024

I had a severe misfire silko Volkswagen team fix it properly and professionally thank you Jeff, nick,George, paul,John. More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George. Paul. John
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your positive review of Silko Volkswagen! We’re glad to hear that our team was able to diagnose and fix your severe misfire properly and fearlessly. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to assisting you again in the future!

October 11, 2024

I have a severe misfire the silko Volkswagen team fix it properly and fearlessly thank you so much More

by Zakaria mouklachi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul ,George. Eric.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your positive review of Silko Volkswagen! We’re glad to hear that our team was able to diagnose and fix your severe misfire properly and fearlessly. Your satisfaction is our top priority, and we appreciate your trust in us. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to assisting you again in the future!

October 05, 2024

Honest, friendly and helpful. Been coming here for years with my VWs. I trust them and they do good work. I’ve never had issue with them. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your kind words about Silko Volkswagen! We’re thrilled to hear that you've had a consistent, positive experience with our honest and friendly team over the years. Trust is key in automotive service, and we’re glad we’ve earned yours. If you ever need anything in the future, don’t hesitate to reach out. We look forward to continuing to serve you and your VWs!

October 02, 2024

Quality crew of workers, very quick to get you in and out so you’re not wasting time More

by ryanprocopio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Hi Ryan, Thank you for your positive review of Silko Volkswagen! We’re glad to hear that you found our crew to be quality-focused and efficient. Our team works hard to ensure a quick service experience so you can get back on the road without wasting time. Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again for all your Volkswagen needs!

September 30, 2024

I have always experienced pleasure and delightfulness when working with the service department at Silko Volkswagen. They are always prompt & on time with their services and waiting times for services. I More

by gtiguy2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

Silko Volkswagen responded

Thank you for your wonderful review of Silko Volkswagen! We’re delighted to hear about your positive experiences with our service department. Our team prides itself on prompt and timely service, ensuring minimal waiting times for all our customers. Your continued trust in us for your service and parts needs is greatly appreciated. We look forward to serving you again soon! If you have any questions or need assistance, don’t hesitate to reach out.

September 27, 2024

Always a seamless easy experience. They advise as to what needs to be done but no high pressured sales. More

by tarajosselyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2024 -

Silko Volkswagen responded

Thank you for your wonderful review! We’re thrilled to hear that you consistently have a seamless and easy experience with our Silko Service department. Our team prides itself on providing honest advice without any pressure, and we’re glad that you appreciate that approach. We look forward to seeing you again soon!

September 27, 2024

Overall service was great! Very Pleasant. Went above and beyond to make sure I was able to leave satisfied. Appointment was scheduled at 3pm and I was able to leave by 4:30pm. More

by ashleywalker592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 28, 2024 -

Silko Volkswagen responded

Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience and that our team went above and beyond to ensure your satisfaction. It’s always our goal to provide excellent service, and we’re so glad you felt that during your visit. If you would like to share any additional details with regard to your visit, please email me directly @ joanne.moniz@silkoautogroup.com Thanks, Joanne Moniz

September 24, 2024

Nick was great to deal with made everything easy and quick I had two flat tires got them both replaced and was back on the road in no time thank you again Nick More

by nuno.gomes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Silko Volkswagen responded

Thank you for the wonderful review! We’re thrilled to hear that Nick made your experience easy and quick, especially with the tire replacements. Getting you back on the road is what we strive for! If you need anything else, don’t hesitate to reach out. Thanks again for choosing Silko VW!

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