Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Silko Volkswagen - Service Center

Brockton, MA

4.7
223 Reviews
Call Service Center (508) 824-7980

223 Reviews of Silko Volkswagen - Service Center

Sort by
June 09, 2024

jeff was great. he kept me well informed about my vehicle needs and cost to repair More

by jfost617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
June 05, 2024

Quick service more than fairly priced in my opinion keeping my 2017 Tyquan in like new condition More

by SMNOV24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff Ewell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Apollonio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Teixeira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Silko Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Silko Volkswagen, we look forward to having you as a valued customer for many years to come!

Helpful
June 04, 2024

Greeted me as I walked in. He gave me some good advice in the past about my car. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Silko Volkswagen responded

Thank you for your very kind review. Jeff and John strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Silko Volkswagen.

Helpful
May 30, 2024

The work is always done right the first time, Jeff goes above and beyond, he always explains everything More

by mrifkin361
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Silko Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Silko Volkswagen, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 28, 2024

Got electrical fixed on right side of car and just got an oil change. They set me up with a great rental for a few days. Thanks. More

by valeize2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 30, 2024 -

Silko Volkswagen responded

Thank you for your business and this review. We're happy to hear Jeff and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 27, 2024

John was very informative and professional told me what I needed for my car the staff there are also very friendly with reasonable prices and will definitely do business with them in the future More

by Stephan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 25, 2024

Customer service is excellent. Disappointed with routine service appointment. I was charged for a service that was not completed. My used car I purchased there was sold to me with More

by melrob6703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2024 -

Silko Volkswagen responded

Hello, I did send you a private note the other day letting you know I have escalated your review. However, can you please provide your name and vehicle info? I’m sure the directors will wants to review this situation. You can email me directly Joanne.moniz@silkoautogroup.com Thanks, Joanne

Helpful
May 23, 2024

I like how transparent they were and showed an interest in getting my problem resolved. More

by anselyto10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The parts guy.
Report | Print
May 27, 2024 -

Silko Volkswagen responded

Hi Ansel, We are sincerely appreciative of your posting a positive review of your experience with the team here at Silko VW. Thanks for taking the time to express your feelings about John and the parts dept. If there is anything additional you wish to share, please reach out to me directly. Thanks, Joanne Joanne.Moniz@SilkoAutoGroup.com

Helpful
May 21, 2024

Very good people. Always a good experience. Staff is great and always professional. Service is always great. More

by DAVIDCAREY68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Silko Volkswagen responded

David, Thanks for sharing your thoughts about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
May 21, 2024

Very professional and helpful. I received a video of my car as it was inspected. They answered any of my questions I had. More

by pfleming2367
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Silko Volkswagen responded

Thanks for sharing about your experience with Silko Volkswagen. We appreciate your business and hope to see you again soon! Joanne Moniz Director of Marketing Joanne.Moniz@Silkoautogroup.com

Helpful
1
2
...
23