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Silko Volkswagen - Service Center

Brockton, MA

4.6
270 Reviews

270 Reviews of Silko Volkswagen - Service Center

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May 11, 2022

It was Job well done by the services staff at dealership. Thank very much yo all members of the Volkswagen dealership More

by HENRIQUE331
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 11, 2022

Very good experience fast service very professional clean waiting room highly recommend will return again More

by JWEB1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

May 09, 2022

On time, friendly and accommodating to my restraint which I was very appreciative thanks to Jeff. Good job to the mechanics too! More

by NVON12323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 13, 2022 -

NVON12323 responded

Happy

May 04, 2022

Professional and friendly staff. Dealership was clean and well kept. I would highly recommend Silko VW. More

by jlynfessenden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abby Silverleib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 05, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 04, 2022

Staff are responsive and transparent. They provide feedback with any concerns and offered me a ride home when my car was being serviced. Very kind and courteous men. More

by JULEISHABUCKMIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 05, 2022 -

Silko Volkswagen responded

Thank you for the amazing review! - Katherine, Customer Care

May 04, 2022

I had very friendly service and I did not have to wait to long for the service they were doing. More

by YMALDONADO2582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 05, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

April 26, 2022

Service was prompt and completed quickly. Everything was gone thru and explained as well as what is needed next. More

by LRGL1800A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Silko Volkswagen responded

Thank you for the review! We pride ourselves on excellent customer service! Our service team is very thorough and we want to ensure you are happy with your service. - Katherine, Customer Care

April 26, 2022

I find this dealership to be really thorough in their dianostics in finding outwhat is wrong with your car and then getting the work done. More

by sroberson24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Apr 26, 2022 -

Silko Volkswagen responded

Thank you for the 5- Star review! - Katherine, Customer Care

April 25, 2022

Customer service man Dan is excellent. Pays attention to my needs. Always happy with my service there: More

by IMAGE1457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Apr 26, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

April 25, 2022

Very friendly staff that works with you. Took a little longer than expected to finish the job More

by MARCSOX04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Apr 26, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

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