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Silko Volkswagen - Service Center

Brockton, MA

4.6
270 Reviews

270 Reviews of Silko Volkswagen - Service Center

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June 03, 2022

Silko takes the time to explain everything. Their buy one oil change get one free cannot be beat! More

by KJGLEGAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! We hope to see you taking advantage of the amazing BOGO deal again! - Katherine, Customer Care

June 03, 2022

Great customer service, they were able to explain me the work they did in my car and they solved the problem. More

by jay_monteiro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thanks for the excellent review Jay! - Katherine, Customer Care

June 03, 2022

Excellent service, highly recommended, great attitude,friendly. Time waiting is as told, payment options are great More

by EGALVEZ11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

Jun 19, 2022 -

EGALVEZ11 responded

Thank you

May 25, 2022

Everyone was so helpful and nice. Got us in right away and efficiently handled the issue. More

by JODIH728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 31, 2022 -

Silko Volkswagen responded

Thank you for the stellar review! - Katherine, Customer Care

May 24, 2022

My service (oil change) was excellent. I was happy to get a service appointment on the same day that I called Silko VW to schedule an appointment. More

by ja724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
May 31, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 19, 2022

They were excellent with their customer service and timely work. Very accommodating and honest. I will return. More

by abarradas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

May 12, 2022

They answer the phone and try to help you as best as they can. They are polite in the service department and seem to get the job done within a reasonable amount of time. More

by PANTEHASANATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

May 12, 2022

Billy is very knowledgeable and was able to get me exactly what I needed for my car. He also recommended that I talk with Dan and Jeff about their oil change program. I will definitely take advantage More

by I.drive.a.racecar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! We look forward to seeing you in the future taking advantage of the BOGO oil change program! - Katherine, Customer Care

May 11, 2022

Everyone is so welcoming and kind. Dan is awesome and always takes great care of me. !! Always helpful! Thank you! I look forward to my next visit. Thanks again for making me feel valu More

by SHERICEGRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! Customer Service is our priority and we want each of customers to feel valued and appreciated. We look forward to assisting you in the future! - Katherine, Customer Care

May 11, 2022

Dropped of my car at schedule time and was very happy with my oil change More

by LINDA R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
May 13, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

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