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Silko Volkswagen - Service Center

Brockton, MA

4.6
270 Reviews

270 Reviews of Silko Volkswagen - Service Center

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July 22, 2022

I purchased my car in April great customer service and great people to work with More

by Gurli0423
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Aug 08, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star review! - Katherine, Customer Care

July 22, 2022

Service is always on time. Comfortable, clean waiting room. Very friendly service! Communication was great. Will recommend. More

by LChapin2
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Aug 08, 2022 -

Silko Volkswagen responded

Thank you for the amazing review! - Katherine, Customer Care

July 20, 2022

Dealer refused to honor warranty on “Dynamic Cornering Light”. Stating they found aftermarket parts. If this is true, it is how I received the vehicle when purchased as “new”. If it had been in an acciden More

by dbinette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 13, 2022

*Courteous service *Excellent communication *Clean waiting area and showroom *I’m very satisfied with the Silko team More

by BOB343COMMERCIAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 20, 2022 -

Silko Volkswagen responded

Thank you for the stellar review! - Katherine, Customer Care

July 11, 2022

The service at Silko is the best dealership I have dealt with. Would recommend to anyone to come to Silko for their next service. More

by PJVWGTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jul 20, 2022 -

Silko Volkswagen responded

Thank you for the 5-Star Review! - Katherine, Customer Care

July 07, 2022

I have been going to this Dealership for a long time I am very happy with the services I receive and the high quality work performed on my Vehicle. Thanks to Dan at the Service Desk and Paul the Mechanic. More

by JOSEPH_DICICCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul the Mechanic who alway perfoms outstanding work. 5 Stars Plus, Dan Braceros
Jul 20, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

June 30, 2022

This by far was the best car purchase experience I have ever had. Every single person no matter their position was nothing but friendly, helpful and professional. Kudos to Adam Silverleib for managing such More

by linda79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2022 -

Silko Volkswagen responded

Thank you for such kind words Linda! We work hard to ensure we provide excellent customer service and I am thrilled to hear you had such a wonderful experience! - Katherine, Customer Care

June 17, 2022

Service writers were knowledgeable and professional. One of the writers was kind and brought a chair outside for me to enjoy the weather while I waited for my car. I have had a few service visits and I More

by MMEDEIROS10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review! - Katherine, Customer Care

June 17, 2022

The customer service department is top-tier. I can comfortably say that this location is better in my opinion than Norwood. More

by SOFIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the review Sofia! - Katherine, Customer Care

June 10, 2022

I continue to be very pleased with SILKO Volkswagen, especially their service department. I have owned many Volkswagens and have used different dealerships to service my cars. The service department a More

by Missy G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
Jun 18, 2022 -

Silko Volkswagen responded

Thank you for the excellent review Missy! - Katherine, Customer Care