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Silko Volkswagen - Service Center

Brockton, MA

4.6
272 Reviews

272 Reviews of Silko Volkswagen - Service Center

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November 10, 2022

Good customer service. Friendly. Clean. Car service done timely as stated. Explains wor to be done More

by GLORYSANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
November 09, 2022

I have no complaint about this dealership. They are very professional. Whenever I call to make appointment for services they are kind and considerate and the work always done in timely manner. More

by MARIAAVANT7@gail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2022

Dan & Jeff were excellent in keeping me apprised of the progress and fabulous communication from the shop More

by PMCOYLE62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
November 02, 2022

Every time I bring my car in to be serviced at Silko they do a great job. Jeff and his team work hard to make sure you have everything you need. More

by DBROPH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 25, 2022

Amazingly responsive and very respectful. I am was happy to get text updates. And the work was done when they said it would be. More

by swmcneill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
October 13, 2022

The service folks were extremely helpful and professional. They needed to keep my car and they offered a loaner which was so helpful. Every time we have been to have our car serviced they are al More

by SAEJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think names are J and d in service 5 stars
October 12, 2022

10K service for MY ID. 4. They were friendly and informative. I waited and my car was done in 45 min, as promised. Nice waiting area with Kurig. Answered my questions and I More

by drjeff1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2022

I have been her multiple times and found the staff to be helpful, service to be prompt with plenty availability. More

by MORMAC86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
September 27, 2022

Extremely knowledgeable and kind people work here. I mainly go for service I can only speak to that side of the business. I will be taking my car here for service for the foreseeable future. More

by RCAM87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Sim
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 02, 2022

The problem was solved very fast and I was out of hrs dealership in 10-15 min More

by rimatamule1955
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2022 -

rimatamule1955 responded

And I was out of the dealership within minutes

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