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272 Reviews of Silko Volkswagen - Service Center
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August 03, 2023
They always get me right and for service and 5 star treatment. Wouldn’t go to any other place! Jeff’s the best! treatment. Wouldn’t go to any other place! Jeff’s the best! More
by smchugh778
Verified CustomerEmployees Worked With
Other Employees :
Matt Sherman, Matthew Lucier, Dan Braceros, Katherine Callaghan, Geoff Ewell
July 27, 2023
Great people from every departments from sales to finance to service. Everything at Silko VW is done seamlessly. No complaints from this satisfied customer. Thank you to everyone at this dealership for being to service. Everything at Silko VW is done seamlessly. No complaints from this satisfied customer. Thank you to everyone at this dealership for being so professional. More
by Ap32144
Employees Worked With
Other Employees :
Matt Sherman, Javani Rivera
July 26, 2023
Great job everytime! I do all my services with Silko and will continue to do so! I do all my services with Silko and will continue to do so! More
by robclegg88
July 26, 2023
Dealer had to order part for repairs but never let me know car needed to be brought back or kept . Next day apparently wrong part was sent and again we were not notified by dealer. If I didn't keep calli know car needed to be brought back or kept . Next day apparently wrong part was sent and again we were not notified by dealer. If I didn't keep calling to check not sure if we would be notified about repairs.Account email wasn't correct even though we get many emails from dealer so not sure who received my invoice. By More
by mdsgr
July 25, 2023
I left my car overnight for service. On my way to pick it up. Call the car was not ready nobody call nobody informed me that the car would need another day very irresponsible. On my way to pick it up. Call the car was not ready nobody call nobody informed me that the car would need another day very irresponsible. More
by sharonb709
Employees Worked With
Dan Braceros
July 25, 2023
Great service! They treated me very well & I would return for service Jeff was great They treated me very well & I would return for service Jeff was great More
by smartinez617
July 24, 2023
It was clean, waiting area was nice. I do wish I was told when I made a 1pm appointment that it would take a long time and I should leave my car. Last minute rides are tough. My car is f I do wish I was told when I made a 1pm appointment that it would take a long time and I should leave my car. Last minute rides are tough. My car is fixed, 2500$ later but I am satisfied so far More
by shadowsghost57
Employees Worked With
July 18, 2023
Professional, and accommodating service department . Easy to schedule and completed when promised. Courteous and friendly staff. Easy to schedule and completed when promised. Courteous and friendly staff. More
by andrewm8
Employees Worked With
July 18, 2023
Great communication and customer service. Provided great details and information. Very punctional and fair aswell. Provided great details and information. Very punctional and fair aswell. More
by andycv07
July 17, 2023
Kept my car for 2 days to check a tire that was under warranty and visually inspect front end. Never called to inform me they needed to keep the car overnight, or when it was finished Never inspected the warranty and visually inspect front end. Never called to inform me they needed to keep the car overnight, or when it was finished Never inspected the front end. They told me they didn't have a technician available to drive it, apparently you need to drive a car to do a visual inspection, but also told me they had two techs look at the tire. Did not patch, repair or replace the tire that had a nail in it. Just told me it was fine. When I picked the car up they told me they had called and left messages. They didn't, they had the wrong number. When I asked for a receipt they said it should have gone to my email. It didn't, they had the wrong email. Then when they made me a paper receipt, it was incredibly vague, almost seems like they purposely are trying not to be responsible for the tire. They were happy to take the $750 for the wheel and tire warranty though when I bought the car. Front end still needs to be checked and repaired. Car is still under warranty and recently was in for a recall to the front suspension. More
by Robert g Smith
