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Silko Volkswagen - Service Center

Brockton, MA

4.6
272 Reviews

272 Reviews of Silko Volkswagen - Service Center

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December 07, 2023

Dan was a professional and really helpful. I will be back for more services shortly. More

by CHARLES.ROULET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
December 07, 2023

Dan is professional and kind. He explained everything. As well as kept me updated. Which is much appreciated when someone is busy More

by SHANNYSHAN.MULLEN7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
December 07, 2023

Jeff was great and kept me informed about the status of the service request. It was awesome to be provided a video showing all service recommendations. More

by DWELCOME95
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

Great customer service by Jeff. Also professional workmanship by technicians! Highly recommend Silko Volkswagon. Have been to other dealerships, and will stick with Jeff and Silko More

by kakt41
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

I switched service dealerships because at Silko, you call and actually get a real person and they so far have had great availability to make an appt. the service advisors are always so honest and pleasant! More

by TATYANAMARIANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Braceros
December 04, 2023

Normally I don't enjoy the car-buying process but Rob, Danielle, and Jeff made it super streamlined and easy. They were willing to work to meet me at a price-point I was very comfortable with and the proc More

by Joseph Mort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Clegg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Apollonio
Dec 04, 2023 -

Silko Volkswagen responded

Thank you so much for you 5-star review. It was a Pleasure working with you!

November 29, 2023

was very efficient and gave me a loaner for convenience while my car was being repaired! More

by lostinsilence45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2023

Mr. Dan Braceros is truly an asset to Silko, customer service and vehicle knowledge is outstanding! More

by plumfamilymanagement
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Jecrois
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javani Rivera, Dan Braceros
November 18, 2023

From the first moment I came in in tjis dealer, I felt a very friendly and professional staff. Can't ask more! More

by DANIELE.BUZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Richard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2023 -

Silko Volkswagen responded

Thank you so much for you 5-star review!

November 08, 2023

Dan was fantastic - so nice, quick and easy to work with! Excellent service all-around. More

by MH4284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Braceros
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